Our Commitment to You and the Protection of Your Data

We’re committed to partnering with Loxo customers and users to help them understand and prepare for the General Data Protection Regulation (GDPR). The GDPR is the most comprehensive EU data privacy law in decades, and will go into effect on May 25, 2018.

Besides strengthening and standardizing user data privacy across the EU nations, it will require new or additional obligations on all organizations that handle EU citizens’ personal data, regardless of where the organizations themselves are located. On this page, we’ll explain our methods and plans to achieve GDPR compliance, both for ourselves and for our customers.

Preparing for the GDPR

The GDPR’s updated requirements are significant and our team is working diligently to bring Loxo’s product offerings and contractual commitments in line so customers can prepare themselves before May 25, 2018. Measures to achieve this include:

  • Continuing to invest in our security infrastructure
  • Making sure we have the appropriate contractual terms in place
  • Product offerings that include new tools for data portability and data management

We’ll also continue to monitor the guidance around GDPR compliance from privacy-related regulatory bodies, and will adjust our plans accordingly if it changes. We’ll provide you with regular updates along the way so that you’re always current.

Our Security Infrastructure and Certifications

Protecting our customers’ information and their users’ privacy is extremely important to us. As a cloud-based company entrusted with some of our customers’ most valuable data, we’ve set high standards for security.

Loxo has invested heavily in building a robust security policy, one that can handle a variety of issues — everything from threat detection to building new tools. In accordance with GDPR requirements around security incident notifications, Loxo will continue to meet its obligations and offer contractual assurances.

International Data Transfers: Contractual Terms

We offer European Union Model Clauses, also known as Standard Contractual Clauses, to meet adequacy and security requirements for our customers who operate in the E.U.

Stay Updated

Fulfilling our privacy and data security commitments is important to us. So we’re glad to help you prepare for all the changes the GDPR brings. This page will be revised to reflect GDPR-related information as it becomes available. If you have any questions about how Loxo can help you with compliance, we hope you’ll reach out to us.

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