Schedule: M-F; flexible schedule between 7:00 AM – 6: 00 PM
WorkLocation: Lenoir City, TN
RequiredTravel: 25%; as needed
FiberRise, an ENTRUST Solutions Group Company, is a rapidly growing company dedicated to improving the quality of life of others by helping make broadband infrastructure affordable and accessible to all. We provide electrical cooperatives and investor-owned utilities with the service and support needed to manage their fiber projects from inception to operation with complete visibility and simplicity. Our bright and talented team enjoys a flexible work environment and excellent benefits in a rewarding environment.
FiberRise is currently in need of a Network Engineer dedicated to serving our customer's network engineering needs. The Network Engineer serves as the principal technical representative to our customers in the design, implementation, maintenance, and support of their carrier network.
Deployment, configuration, and management of all customer’s networks and systems
Responsible for the day-to-day operations and reliability of the network
Resolve all Tier 1 and Tier 2 escalation in a Carrier Network environment.
Develop and follow detailed MOP’s/SOP’s related to the deployment and maintenance of equipment to ensure interoperability and network availability
Provide customer oversight related to network upgrades, capacity planning, and life-cycle management
Acquire and maintain an up-to-date knowledge of all customer equipment and software related to their delivery of services
Develop and maintain up-to-date documentation related to topology and configuration specifications of the network
Ensure front-line customer satisfaction by dealing professionally and effectively with our customers and their customers
Oversee the customer’s Operations Department with an emphasis on mentoring and elevating the skill set of the customer’s technical team
Assist with procurement of equipment and vendor management.
Review and develop best practice policies to promote operational continuous improvements and efficiencies
Oversee and manage FTTX network installation and upgrade projects
Perform other duties and responsibilities as assigned
5+ years of work experience responsible for designing, deploying, and operating large-scale networks
Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)
Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6
Experience working in a multi-vendor environment with hands-on experience with networking hardware
Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling
Proven experience managing multiple projects simultaneously and deliver against mission-critical deadlines
Proven experience working in a team environment and solving problems with limited supervision
Must be able to work onsite
Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies
Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices
Experience configuring FTTX GPON access gear, Cisco, Adtran and Juniper network equipment a plus
Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
Technical leadership capabilities and people management experience
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