Sr. IT Business Analyst

Our client is a multi-billion-dollar eCommerce company with global operations in 19 countries and a strong, loyal customer base. Our client has been on the cutting edge of patented technology in the Wellness industry for over three decades. With an overall mission of wellness and research into sustainable products, you will be a part of a mindful community of professionals, working to bring the enterprise to the cutting edge of technology. We are searching for a highly skilled Sr. IT Business Analyst to document and propose potential and appropriate business solutions to satisfy needs and requirements.


The Sr. IT Business Analyst, meets with user departments (Customers), Technical Engineers (Software, Network, Systems, etc.), and Quality Assurance team members to discover the root problem or opportunity that may exist and establish as a collaborative team a solution that will best meet the need based on resources, timeline, and future needs. The Sr. IT Business Analyst then works to ensure this is implemented and delivers on the expected results of all stakeholders, and then continues improving/enhancing the solution as part of Continuous Process Improvement. Throughout the evolution of projects the Sr. IT Business Analyst will facilitate ad-hoc meetings to clarify requirements, process change requests and facilitate other communications necessary to ensure a high quality of delivery.


A Sr. IT Business Analyst completes the work and has the responsibilities of an IT Business Analyst plus takes on additional responsibilities in mentoring and training other analysts and helping to define and drive the strategic direction of the team. This includes working with other Business Analysts, other IT departments, and Business Units to understand opportunities and weaknesses that the Business Analyst group can improve to help overall performance of the IT department and company as a whole.


How do you know if you are a good fit for this role?


The right candidate for this position will be or have:

  • Logical and analytical thinking
  • Strong attention to detail
  • Understanding of Software Development Life Cycle
  • Understanding of waterfall and agile methodologies and the flexibility to adapt models to best fit our environment
  • Excellent Verbal and Non-verbal communication skills with people of varying business and technical backgrounds
  • Fluent spoken and written English
  • Ability to work well in groups and on a team
  • Strong customer service mindset
  • Positive attitude
  • Business Process Management skill set


Preferred Qualifications

  • Initiative
  • Curious mindset
  • Self-motivated in multiple project environment
  • Good at team management and motivating others


Here are the responsibilities for this role:

  • Gather requirements for approved Projects from user departments by working with Subject Matter Experts, Business Sponsors, and Executive Sponsors.
  • Document and Propose potential and appropriate business solutions to satisfy needs and requirements.
  • Assist in Maintaining Business Documentation for Business Rules and Processes as part of the Governance process.
  • Operate within guidelines and process of the Project Development and Software Development Lifecycles.
  • Learn and become a leading expert in various areas of the business, become a student of the business by working with them to understand their challenges, needs, and objectives.


In addition to this you will need to support all phases of the Project and Software Development Lifecycles in the role of a Business Analyst by:

  • Coordinating and attending meetings
  • Leading planning meetings between various groups to establish requirements
  • Getting first-hand experience in the business functions and environment
  • Writing and reviewing requirements with the project team
  • Reviewing planned work with assigned Technical Lead to ensure planned solution will meet business needs
  • Reviewing Test Plan with QA engineer to ensure that when properly executed the delivered product will be high quality
  • Training the business sponsor group on using the finished product
  • Assisting and supporting the Business Unit in Testing and User Acceptance
  • Creating and reviewing Change Requests for validity and implications and impact on the project and business processes
  • Assisting with gathering, training, and resolving Regression and Remediation work
  • Assisting in transitioning the project from closing into maintenance including updating any documentation and identifying future work that should be done
  • Keeping improving/enhancing solution
  • Delivering results based on time constraints in a rapidly changing environment


Additional Senior Business Analyst Roles and Responsibilities include:

  • Helping to influence improvement of relationships with other IT departments and Business Units.
  • Take on projects that have shorter than normal timeframes and require a higher level of performance expectation.
  • Provide on-going on-demand mentoring and coaching to other Business Analysts by answering questions, observing, and providing trainings.
  • Review and optimize existing processes and develop new processes as necessary while collaborating with our customer base and our project teams to continuously improve our delivery of services.
  • Collaborate with management on the strategic direction of the Business Analyst group.


We are well aware that talent comes in all sorts of different configurations. If you're wondering whether or not you're qualified, contact us directly so we can discuss the relationship between work purpose and prior experience.


Blackmere is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.