We are hiring a New Patient Concierge for a Chiropractic Office in Lakewood, WA. You would be responsible for greeting practice members, making appointments, and offering concierge-level service to our patients.

We consider each person in our practice as not only a patient but part of a greater community that is seeking to achieve the highest level of health and well-being. With a focus on producing lasting results for all members of the family, our commitment is to personal, in-depth, and professional care from our doctors and entire staff.

Who we want

• Do you take great satisfaction in being busy and productive?
• Do people say you are extremely dependable, and they always know where you stand?
• Do you have a conscientiousness for doing things right and following tasks through to completion?
• Do you instinctively see in detail what the future might hold and plan accordingly?
• Do you easily collect, store and recall details and information?

What you will do

Our Practice is offering an opportunity to showcase your customer service and organizational skills as a full-time New Patient Concierge in our office. We are looking for a positive person with great people and communication skills and a passion for helping others through natural and holistic healthcare. Excellent relationship-building skills are a must to ensure service is provided with a high degree of quality. You will be responsible for creating a warm and hospitable environment in the reception area, making and rescheduling appointments, answering phones, recording payments received, and new patient consultations.

What you need

• Two-year degree or more preferred but not required
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office and Windows is preferred
• Previous experience in customer service must be demonstrated
• Billing experience is preferred but not required

Things you should know

• $18 to $25 per hour 
• 40 hours per week, Monday to Thursday 

Benefits

• Chiropractic care
• PTO 
• Dental