New Patient Concierge - 1026519

Lakewood, WA

We are hiring a New Patient Concierge for a Chiropractic Office in Lakewood, WA. You would be responsible for greeting practice members, making appointments, and offering concierge-level service to our patients.


We consider each person in our practice as not only a patient but part of a greater community that is seeking to achieve the highest level of health and well-being. With a focus on producing lasting results for all members of the family, our commitment is to personal, in-depth, and professional care from our doctors and entire staff.


Who we want

  • Do you take great satisfaction in being busy and productive?
  • Do people say you are extremely dependable, and they always know where you stand?
  • Do you have a conscientiousness for doing things right and following tasks through to completion?
  • Do you instinctively see in detail what the future might hold and plan accordingly?
  • Do you easily collect, store and recall details and information?


What you will do

Our Practice is offering an opportunity to showcase your customer service and organizational skills as a full-time New Patient Concierge in our office. We are looking for a positive person with great people and communication skills and a passion for helping others through natural and holistic healthcare. Excellent relationship-building skills are a must to ensure service is provided with a high degree of quality. You will be responsible for creating a warm and hospitable environment in the reception area, making and rescheduling appointments, answering phones, recording payments received, and new patient consultations.


What you need

  • Two-year degree or more preferred but not required
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office and Windows is preferred
  • Previous experience in customer service must be demonstrated
  • Billing experience is preferred but not required


Things you should know

  • $18 to $25 per hour 
  • 40 hours per week, Monday to Thursday 


Benefits

  • Chiropractic care
  • PTO 
  • Dental