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Chief People Officer
HM Revenue & Customs
London, GBR
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Salary Up to £170k and attractive benefits

Location – Flexible across the UK with frequent travel to London


HM Revenue and Customs (HMRC) is one of the UK’s largest organisations, with 60,000+ employees, collecting £827 billion in tax revenue in 2023/24. The money it collects in tax pays for our public services and helps to fund schools, and hospitals, build roads and public buildings, and support communities.

HMRC also protects the workforce by enforcing minimum wage and we look after those in need by administering a range of benefits including child benefit, tax-free childcare, statutory pay, and tax credits.

 

As HMRC creates a more digital and modern tax system for UK citizens, it must replicate this experience for its colleagues ensuring they have the tools, support and working environments to manage citizen demand and increase tax collection. Pivotal to this is appointing a new Chief People Officer.

The Chief People Officer is accountable for setting a clear strategic direction for how HMRC will achieve its goal of being a great workplace. The postholder will ensure that the group places the colleague experience and environment at the heart of all its work and is focused on ensuring HMRC has a productive and efficient workforce.

As CPO you will deliver an ambitious programme of workforce transformation which includes supporting the business to deliver operating model changes, delivering our new learning model and revising HR processes, tools and support. As a full part of HMRC’s Executive Committee, you will work with members of the Board and Non-Exec Directors to champion and deliver excellent workplace and workforce services. As a senior member of the wider Civil Service HR community, the CPO will also work across government and wider networks to anticipate and address future workforce challenges.

The ideal candidate will be a modern, progressive HR professional with a demonstrable track record working at both a strategic and delivery level.

They have delivered transformation through culture and systems and naturally, partner with business leaders. You will bring a keen understanding of the role the People agenda plays in improving workforce satisfaction, productivity and efficiency and delivering interventions that do so. 

This is a once-in-a-career opportunity to make a profound impact and drive transformative change for a better HMRC.

 

At HMRC we are committed to creating a great place to work; a diverse, inclusive, and vibrant organisation, where everyone is supported and valued.

 

We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to all.

 

We welcome applications from people from all backgrounds with the experience and skills needed to perform this role.

For further information about the role and to download the candidate pack, please go to: https://micro.green-park.co.uk/hmrc/

 

The closing date for applications is 23.55 Monday 2nd September 2024.

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