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Chief People Officer
USA
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Our client is a non-profit organization that develops high-quality affordable housing communities, professionally manages the properties in those communities, and provides services to residents.

 

Their mission is to provide safe, affordable housing of high quality to those in need, establish stability and opportunity in the lives of residents, and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

 

 POSITION SUMMARY:

 

Reporting to the Chief Executive Officer (CEO), the Chief People Officer is a strategic leader, thought partner, and advisor to the Executive Team and 500 team members.The Chief People Officer will develop innovative, modern people strategies and cultural initiatives that support long-term business outcomes. The ideal candidate must have a superb reputation as a solutions-oriented, hands-on leader who demonstrates influence, agility, inclusivity, and collaboration throughout the organization. 


This role will lead the development and implementation of HR programs and systems that are clear in focus, foster employee engagement, support employee growth, and align the company’s workforce with its strategic objectives. This role will be consistently visible at the Regional Offices and in the field and have a presence at various organizational functions. Empathy and strong interpersonal skills are essential. 



 JOB DESCRIPTION:

 

  • Operate as the organization’s cultural leader and people business partner, continually evolving the people strategy and elevating the overall employee experience.
  • Act as an employee champion and organizational change agent by fostering an adaptable, high-performing culture across functions through transparent communication, collaboration, knowledge sharing, and the highest ethical accountability standards. 
  • Collaborate with hiring managers and the HR team to create and execute an effective talent management strategy. Design programming that promotes high performance, continuous improvement, experiential learning, and commitment to quality. 
  • Lead HR function in organizational design/development, change management, learning and development, talent acquisition, HR business partnership, employee relations, and payroll and benefits. Continually identify opportunities for talent investment in these areas.
  • Maintain the employer brand as a “Great Place to Work” to attract and retain top talent, and drive a positive, productive, and winning culture that embraces change. 
  • On the organizational development front, support department leaders on business unit restructures, workforce planning, succession planning, business unit training needs, and individual executive coaching needs. 
  • Oversee the talent acquisition strategy, develop inventive hiring strategies, lead employment branding initiatives, and drive the recruitment process, ensuring robust talent pipelines and a positive candidate experience.
  • Lead the L&D department to ensure employees have the opportunity to grow, learn, and pursue their career goals. Partner with department leaders to ensure they have the skills and tools to lead their department effectively. 
  • Provide human resources coaching, counseling, and advice on sensitive employee relations, and develop policies, procedures, methods, and guidelines that align with organizational values and principles. Serve as a liaison for employees and managers responding to questions and inquiries
  • Ensure rewards programs are comprehensive, competitive, aligned with business goals, and comply with legal requirements. 
  • Oversee the management, maintenance, and security of employee records and files, assuring that all necessary documents are completed promptly and securely maintained. 
  • Ensure the organization maintains a Safety Culture that "Believes in Zero" accidents and injuries.
  • Create system-wide performance indicators to evaluate the effectiveness of all HR programming and service levels



QUALIFICATIONS:


  • Bachelor’s Degree with 7-10 years’ experience, or equivalent of 10-15 years related experience and/or training; or equivalent combination of education and experience.  MBA, MA, SHRM-CP, SHRM-SCP, or other professional HR certification preferred.
  • Minimum 5 years experience leading a Human Resources department at a similar, diverse organization focusing heavily on people strategy,  organizational design and development, change management, learning/development, coaching, and culture. Experience in both the “for-profit” and “not-for-profit” sectors, is desirable.
  • A demonstrated portfolio of Human Resources skills overseeing functional areas including learning and development, talent acquisition, HR business partnership and employee relations, compliance, and total rewards.  
  • Experience working with a sizeable, distributed non-exempt workforce preferred


SKILLS:

 

  • Strong leadership skills and the ability to inspire and guide employees and build and lead a team.
  • Exceptional verbal and written communication skills to communicate effectively with employees, the leadership team, and stakeholders.
  • Deep self-awareness, emotional intelligence, and strong interpersonal skills are required to build relationships with employees, understand their needs, and resolve conflicts effectively.
  • Ability to manage change effectively and ensure that the organization’s culture and values are integrated into any change.
  • Deep experience and understanding of different cultures; must be able to create an inclusive and equitable culture for all employees.
  •  Must have a valid California driver’s license, reliable transportation, and proof of current auto insurance policy.


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