Employee Benefits Account Manager

Position

Full-time

Salary

Wage/Salary commensurate with knowledge and experience; range of $55,000 to $75,000

Job Summary

The Employee Benefits Account Manager is responsible for assisting Agency clients, the Agency Associate Director, and will perform essential functions to the quality and service standards developed by the agency.  The Account Manager is responsible for maintaining the day-to-day operations of group benefit programs (health, dental, vision, life, disability, etc.) for agency clients. This position manages the renewal process and provides excellent customer service. 

The Employee Benefits Account Manager position is full-time and will report to the Agency Associate Director.

Duties and Responsibilities

Employee Benefits Administration

·      Assist new and existing clients with benefit questions, claims, billing issues, and other employee benefit administration needs. 

·      Manage and coordinate the pre-renewal and renewal process. Assess and determine client needs and conduct carrier quotes/review to find the best solution for the client.

·      Organize and participate with client presentations, to include employee enrollment meetings.

·      Lead the process for plan enrollment including employee communication, carrier submission and plan implementation.

·      Serve as resource to clients for current market conditions and ongoing benefit regulation changes.

• Ensure compliance with applicable government regulations including but not limited to ACA, ERISA, COBRA, Section 125, and DOL requirements. 
• Ensure timeliness and accuracy of required reporting.

·      Work closely with the Agency Associate Director on ongoing issues.

·      Maintain documents and systems necessary for ongoing client management.

·      Perform other duties that may be assigned as needed to support the agency.

Required Skills and Abilities

• Advanced skill levels with Microsoft products including Excel, Word and PowerPoint. Prism experience is a plus, but is not required.
• Must be able to work in a fast-paced professional environment.
• Have a proven ability to work effectively in a team environment.
• The ability to effectively organize tasks and set priorities in order to manage multiple complex projects concurrently.
• Ability to work under pressure to meet deadlines.
• Strong knowledge of employee benefit plan designs and benefit contract language.

Education and Experience

Experience: 3 to 7 years of related experience and/or training required. Must be able to travel occasionally. Bilingual (Spanish) a plus.

Certifications & Licenses:  Currently Utah Life & Health license (or must obtain it within 3 months following employment date).