Come build, innovate, disrupt, and thrive!

KēSTA I.T. is actively seeking a Field Service Technician for an immediate full-time opportunity with our industry leading client.

Are you on the lookout for a unique career opportunity that offers the ability to learn, utilize bleeding edge technology, and the chance to make a significant impact? If you're eager to contribute to a thriving and stable organization while maintaining your confidentiality, continue reading.

Role Overview:

As a Field Systems Support Specialist, you'll excel in a dynamic, hands-on role, delivering exceptional customer support and collaborating with a team of experts across our multiple locations. Your mission is to ensure seamless network infrastructure and handle various technical issues independently.

Key Responsibilities:

- Deliver comprehensive support for end users, including device setup, installation, troubleshooting, repairs, maintenance, and upgrades.

- Perform troubleshooting and maintenance on computers, monitors, peripherals, and wireless communication devices.

- Maintain accurate inventory of IT devices and deploy new equipment and operating software.

- Provide technical support and troubleshooting for Windows workstations, Office 365, Active Directory, VoIP, and basic network connectivity.

- Keep detailed documentation of processes, procedures, service tickets, and infrastructure.

- Prioritize and escalate work requests efficiently to meet deadlines.

- Collaborate effectively with team members through communication, cooperation, information sharing, and problem-solving.

- Ensure superior customer service and satisfaction with professional written and verbal communication to address user needs.

Qualifications:

- Bachelor’s Degree in IT or a related field is preferred.

- Minimum of 2 years of relevant IT experience.

- CompTIA A+ Certification is required.

- Microsoft 365 Certified Fundamentals is preferred.

- Ability to lift up to 50 pounds, and perform reaching and bending tasks as needed.

- Willingness to travel 25% within the assigned region.

- Availability to work outside business hours as needed. 

Benefits and Perks:

- Competitive salary and comprehensive benefits package.

- Opportunities for professional growth and career advancement.

- Supportive and collaborative team environment.

- Access to the latest technology and tools to enhance your work experience.

About KēSTA I.T.:

Our name says it all; KēSTA I.T. (Keys-to-I.T.) AND our people are our keys to our success!

KēSTA I.T. is a premier Utah-based technical staffing and consulting services firm. We specialize in temporary and permanent placement of Software, Hardware, Network, Cloud, CRM/ERP, Data, End-User support, Web and Executive / leadership-based positions on a full time and consulting basis. If you're interested in a role where top performance is rewarded, personal time is valued, and excellence is demanded at every level we want to talk to you today!

Where do you want to go? We've got the keys! ~ KēSTA I.T.

WWW.KeSTAIT.COM