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Medical Office Assistant - Immediate Temp to Hire Role in Austin!!
Austin, TX
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Medical Office Assistant / Scheduler

Essential Duties

  • Schedules, updates, and accommodates patient preferences for patient appointments for multiple providers
  • Maintains privacy of protected health information (PHI) in accordance with HIPAA
  • Maintains medical electronic records via EMR system
  • Supports all clinic and clinical support areas of organization
  • Collects payments for appointments
  • Provides excellent customer service
  • Routes incoming calls, and correspondence, including e-mail and faxes
  • Performs other clerical duties as needed
  • Responds rapidly and appropriately to patient concerns
  • Completes additional duties as assigned

Required Qualifications

  • Knowledge of medical office ethics, experience and familiar with ICD-10, HCPC and CPT codes and medical terminology
  • Electronic Medical Records (EMR) / Electronic Health Records (EHR) experience

Knowledge, Skills, and Abilities:

  • Good oral and written communication skills
  • Ability to deal professionally, courteously, and efficiently with the public and to remain calm under stress

Education and/or Experience

  • High school diploma or GED is required
  • Previous healthcare experience
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