Job Description

•    Administer the document control process in accordance with ISO-9001 and Harsco QMS process

•    Responsible for the timely, accurate and efficient preparation and management of documents for the Manufacturing Quality department.

•    Writing, revision, and review of standard operating procedures (Quality Manual, SOP’s, work instructions, forms, drawings, customer specifications) to ensure compliance, accuracy, efficiency, and clarity

•    Control the numbering, sorting, filing, storing and retrieval of both electronic and hard copy documents.

•    Oversee the proper approval, maintenance and distribution of documents and record retention policies

•    Support the efforts to ensure that the system of record is maintained with accurate and current information

•    Assist with file migrations and audits, and perform administrative tasks as needed

•    Perform process audits to ensure accuracy of all controlled documentation

•    Create and control procedures documentation as it pertains to any new processes planned or implemented

•    Assist as needed in the Change Notification process as it pertains to documentation updates

•    Assist with requests for information from external customers such as completion of surveys and questionnaire, or from internal customers (inter-company)

•    Participate as needed in corrective/preventive actions items and their investigations

•    Interact with superiors, team members, and all departments

•    Work on special projects ensuring identification, recording, tracking and archival of required documents and records.

Qualifications

A.   Education

•    High School Diploma or equivalent with minimum of 3 year’s experience OR

•    Associates degree with minimum of 1-year experience

B.   Experience

•    One to three years of Document Control experience required (depending on education level)

•    Multi-tasking document management in high volume facility

•    AAR, ISO, or other national or international standards experience preferred (not required)

•    Technical writing experience preferred.

C.   Technical Skills

•    Strong proficiency with Microsoft Office products including Microsoft SharePoint, Excel, Word, and PowerPoint required.

•    Ability to write, edit, and proofread business correspondence, proposals, procedural manuals, and other written material.

•    Must have a high level of organization and ability to multi-task within several independent efforts.

•    Excellent interpersonal communication skills, both written and oral, with the ability to interact with all levels of the Company.

•    Requires the ability to exercise independent judgment

•    Time management and problem-solving skills including the ability to consistently meet deadlines.

•    Demonstrate ability to maintain confidentiality.

•    Demonstrate ability to attention to detail.

Essential Functions

•    Be punctual for scheduled work shift

•    The ability to follow direction or instruction

•    The ability to read and understand documents

•    The ability to work cooperatively with others

•    Willing and capable of working in a professional manner with customers and/or coworkers

•    The ability to use a computer to communicate, create, and access information

•    Ability to multi-task conflicting priorities in a high-pressure environment while maintaining a customer-oriented demeanor.

•    Ability to consistently meet deadlines.

•    Ability to apply logical thinking to practical problems