Are you passionate about hospitality and driven to deliver exceptional experiences? Join our team at the prestigious Country Club nestled in the heart of Hickory, North Carolina! We seek a dynamic and experienced Assistant General Manager to play a vital role in overseeing our upscale facilities and ensuring unparalleled service to our esteemed members and guests.
Our client operates a Country Club that boasts a distinguished reputation for excellence, offering a range of premier amenities, including a 27-hole championship golf course, tennis courts, fitness facilities, full-service dining, banquets, and private event spaces. With a rich tradition of hospitality and a commitment to providing memorable experiences, we strive to exceed expectations at every turn.
**Role Overview:**
As the Assistant General Manager, you will collaborate closely with the General Manager to lead and manage daily operations across all facets of the Country Club. From overseeing the golf course and tennis facility to managing dining services, banquets, and private events, you will play a pivotal role in maintaining our standards of excellence and enhancing member satisfaction. Your leadership, strategic vision, and commitment to exceptional service will be instrumental in driving the success of our club.
**Key Responsibilities:**
- Assist in the overall management of club operations, ensuring the smooth and efficient functioning of all departments.
- Supervise and provide guidance to department heads, fostering a cohesive team environment focused on service excellence.
- Coordinate and oversee golf course maintenance, tennis operations, fitness facility management, and other recreational amenities.
- Collaborate with the culinary team to ensure high-quality dining experiences, including menu planning, execution, and service standards.
- Manage banquet and private event operations, from initial inquiries to execution, to deliver memorable and seamless events.
- Uphold club policies and procedures, ensuring compliance with regulatory standards and promoting a safe and welcoming environment for members and guests.
- Act as a liaison between management, staff, and members, addressing inquiries, resolving issues, and cultivating strong relationships.
**Qualifications:**
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
- Minimum of 3-5 years of progressive experience in hospitality management, preferably within a private club or upscale dining environment.
- Strong leadership abilities with a proven track record of motivating teams, driving performance, and fostering a culture of excellence.
- Excellent communication, interpersonal, and organizational skills, with a customer-centric approach to service delivery.
- Proficiency in financial management, budgeting, and cost control.
- Knowledge of golf operations, tennis facility management, and/or fitness facility operations is advantageous.
- Flexible schedule, including evenings, weekends, and holidays, to accommodate operational needs.
**Join Our Team:**
If you are a dynamic leader with a passion for hospitality and a commitment to excellence, we invite you to apply for this exciting opportunity to contribute to the success of our esteemed Country Club. Enjoy a rewarding career in a beautiful setting surrounded by a dedicated team of professionals who share your commitment to service and hospitality. Please send your resume to richard@haakerecruiting.com
