Our large, prestigious TMC cllient is seeking an experienced, skilled Sabre Travel Counselor residing in Canada to arrange simple to complex air, hotel and ground transportation for their clients.

As a travel counselor, you will provide outstanding customer service to corporate travelers before, during and after their business trips. Through our winning combination of outstanding people and innovative technology, we’re focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons.  

And as part of the Traveler Experience organization, you’ll be at the forefront of providing that exceptional experience. Beyond making bookings, you’ll play a key role in delivering a safe and enjoyable journey to our clients’ traveling employees. 

Hours are between 7am and 7pm CT, Monday and Friday

On a day-to-day basis, you will:

• Create and complete travel arrangements (air, hotel, car, rail)  
• Ensure reservations are built according to client standards and preferences  
• Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience  
• Handle a wide range of booking from simple ones to complex bookings with potentially non-standard and multi destinations, ticket exchanges and complex fares 
• Make changes or solve any issues that might occur during or before the travel 
• Assignments include both routine and non-routine work 
• Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up to date 

The experience and attributes theyre looking for in new team members include: 

• 3-5 or more years’ experience working as a Travel Consultant
• Advanced knowledge of Sabre GDS
• A genuine passion for high-quality customer service — we care about our customers and it’s important to us that you do too  
• Good verbal and written communication skills     
• Strong teamworking skills  
• A positive, “can do” attitude 
• Willingness to learn and grow!