Main Purpose of the Position:
The Training Coordinator will serve as a contact within the Hillsboro Individualized Therapies (HIT) Learning Solutions for clients and subject areas and will be responsible for the training administration/coordination of the Learning Management Systems (LMS).
The duties and responsibilities of this role fall into three major categories: Client/Relationship Management, Project/Program Management and LMS administration.
Onsite: Hillsboro, OR
Responsibilities:
- Client/Relationship Management
- Effectively partner with customers to understand their business needs and how training and performance improvements will contribute to their success.
- Initiate and establish regular meeting times with department managers of assigned client(s).
- These meetings could also include attending department staff meetings.
- Conduct training diagnostics and needs assessments (in the Technical training for GMP compliance and in the Organizational Development space to support our leaders) in partnership with customers and peer groups
- Identify, develop, and implement curriculum strategies, solutions, and services that are aligned with business objectives and Corporate and GMP compliance; evaluate costs and options and make recommendations for training solutions.
- Serve as a single point of contact to assigned organizations and respond in a timely manner to all requests/emails/phone calls.
- Facilitate meetings with SMEs/Project Sponsors.
Project/Program Management
- Manage assigned client’s curriculum from needs assessment through evaluation
- Develop means of measuring the effectiveness and efficiency of training programs and monitor their ongoing impact.
- Collaborate with other Learning Experts, Instructional Designers and Learning experts and leaders, across the learning network as appropriate to ensure resources and best practices are leveraged.
- Participate in department and network projects as assigned.
LMS Administration
- Perform all necessary data entry activities into LMS/Cornerstone.
- Work with network teams to ensure Cornerstone compliance.
- Support curriculum/qualification management.
- Work with clients to create reports as needed.
- Provide audit support as needed.
Qualifications/Requirements:
- BA/BS degree preferred.
- Minimum three years’ experience in a training/learning and development role
- Team-orientated approach; able to quickly and consistently establish rapport and collaborate effectively with clients, team members and partners.
- Must be flexible and willing to draw upon both technical training and soft-skill development to meet business needs.
- Must be able to understand and implement a successful needs assessment and recommend solutions that will be both cost and time effective.
- Demonstrated ability to work effectively in customer service and in business partnership role.
The hiring range for this position is $28 to $33 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on the candidate's geographic region, job-related knowledge, skills, and experience amongst other factors.
Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.