Duties: 

The Community You Will Join:

• Our top priority is to create safe and trusted experiences for our Hosts and guests. 
• As the Platform Product Manager on the Standards team, you will play a pivotal role in creating and maintaining a safe environment by building products and platforms that ensure compliance with our Community Policies. 
• This involves enforcing appropriate consequences, providing a transparent appeals process, and building systems that scale to meet the needs of the business.

The Difference You Will Make:

• As a Platform Product Manager, Standards, you will be responsible for executing a set of strategic priorities that uphold community standards. 
• You will work cross-functionally with engineers, data scientists, designers, operations experts, and policy experts to ensure that our policies are enforced appropriately and seamlessly. 
• Your work will have a significant impact on the safety and trustworthiness of our platform.

Skills: 

A typical day:

• Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and successful product launches.
• Maintaining product backlog and the product roadmap. 
• Own prioritization process of product solutions based on business value and customer impact.
• Defining goals and success with clearly measurable objectives and key results.
• Building alignment across product teams (inside and outside of Trust & Safety) and Leadership.
• Anticipating bottlenecks, making tradeoffs, and balancing the business needs, and customer needs, versus technical or operational constraints. 
• Presenting product roadmap and status to the business and the company’s leadership on an ongoing basis.
• Communicate concisely and influence outcomes.
• Evaluating new product opportunities and bringing forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront 
• Developing short-term plans aligned with long-term goals to iteratively build platform capabilities to ensure consistent policy application and enforcement across all teams.

Education: 

• 5+ years of product management experience 
• Excellent written and verbal communication ability to manage a diverse stakeholder audience.
• Strong analytical, troubleshooting, and problem-solving skills. 
• Experienced in design, and hypothesis-driven product development. 
• Entrepreneurial drive to achieve stretch goals in an innovative, fast-paced environment. 
• Exceptional collaboration, partnership, and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams. 
• More than comfortable in an ambiguous matrixed organization 

The hiring range for this position is $57 to $67 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on the candidate's geographic region, job-related knowledge, skills, and experience amongst other factors.

Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.

#ZR