Duties:
- The company’s North American team is looking for a Community Growth Manager to help launch a new marketplace and host community.
- Co-hosting allows individuals/entrepreneurs to manage listings on behalf of our home hosts.
- Co-host activities include responding to guests, preparing listings for stays, supporting guest needs, and general management of hosting activities.
- In this role, you will be part of an inaugural team within our business organization.
- This role comes with hybrid program operations and scaled relationship management responsibilities.
- This role carries revenue and business performance goals.
- You will be responsible for designing playbooks while adapting central frameworks to capture local market dynamics that will shape future iterations of our community programs.
- You will partner with our central commercial teams, community teams, sales operations, and other cross-functional partners to pilot new projects, tactics, and/or initiatives that can be scaled into broader cross-functional programs.
- You will analyze program performance and insights to craft strategic plans to ensure the needs of our hosts, co-hosts, and the company’s business are supported.
- Your success in this role will be based on a variety of metrics that reflect your impact on the business.
- This includes the level of growth, retention, and success of the hosting business in North America.
- The ideal candidate is a strategic operator, analytical, has strong content development skills, and is adept at business planning for the long term while remaining nimble and adaptive to short-term priorities.
- This includes relationship building and management within our host community.
The hiring range for this position is $65 to $75 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on the candidate's geographic region, job-related knowledge, skills, and experience amongst other factors
Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.