Share this job
Director, Donor Services
Cincinnati, OH
Apply for this job

Are you looking for a rewarding career fueled by purpose? Would you like to use your skills in soliciting major and planned gifts to help our region be the best it can possibly be? And would you like to work for an organization that is dedicated to promoting racial and gender equity, diversity, multiculturalism, and inclusion? If this is you, keep reading!


The Centennial team is seeking a Director, Donor Services (DDS) to lead our nonprofit client’s donor services systems and manage the philanthropic advisor team. In addition, the DDS will serve as a philanthropic advisor.


The DDS will work under the direct leadership of the Senior Director, Donor Services as part of the larger Philanthropic Partnerships group. The hired candidate will also work closely with the Finance & Administration and Technology Groups to ensure the efficient and donor-focused treatment of all gifts, gift acknowledgments and establishment of new funds. Additionally, the DDS will have oversite of four team members.

The compensation range is $83,000 - $89,000 per year based on experience.



  • Develop and oversee the program of donor cultivation and stewardship, ensuring consistent and nuanced experiences delivered the best level of service and flexibility.
  • Develop, maintain and champion systems and processes to manage the organization’s work with donors, as well as serve on cross-departmental teams to achieve the same.
  • Leverage data to identify trends, drive decisions and measure outcomes.
  • Offer charitable solutions and assist donors in meeting their charitable goals and needs by providing information about the organization’s services, community insights and charitable investment opportunities, benefits of current and planned gifts, etc.
  • Oversee (and cause to happen) the team’s activities to continue cultivation, solicitation, and closure of current and planned gift donors.
  • Actively participate in and support the organization’s efforts, including donor co-investments, impact investments, and volunteer opportunities. Develop mechanisms for sharing community knowledge to donors, both systematically and upon request.
  • Participate in the development of new products for donors while constantly looking for opportunities to improve existing services and develop new ones.
  • Lead and manage Donor Services staff and ensure the team is trained to employ best-in-class services.
  • Serve as backup to other relationship managers.


  • Minimum education and experience: bachelor’s degree and five plus years of experience in the asset development field, including substantial work and success in soliciting major and planned gifts; strong managerial track record.
  • Preferred education and experience: Chartered Advisor in Philanthropy and/or Master’s degree in accounting, business, finance, nonprofit management or public administration combined with continuing education in fundraising strategies relevant to community foundations; knowledge/experience with community foundations.
  • Commitment to participating fully in the organization’s internal and external racial equity initiatives, demonstrated by thoughtful action, results-orientation and continuous learning.
  • Highly motivated, action-oriented self-starter with strong organizational skills, especially planning and coordination. Ability to work under tight deadlines and to manage workload independently. Willing to adjust to multiple demands.
  • Data-driven and process oriented, ensuring all work is coordinated, consistent and continuously improved.
  • Curious and self-motivated learner interested in understanding the nuances of fundraising, donor engagement and the role of community foundations.
  • Excellent interpersonal skills: comfortable connecting to diverse constituents and the ability to build authentic, long-term relationships for an organization. 

Apply for this job
Powered by