Title: Vice President, Partner Relations

Location: Remote US

Overview:

Our Client, a world class company offering Payment Processing, Fortune 500 Business Services and Employee Benefits, is searching for a Vice President of Partner Relations to join their leadership team. You will be responsible for oversight and management of the organization’s strategic partnerships. This is a senior-level position requiring strategic thinking, strong leadership skills, and a deep understanding of the payments landscape.

This is a remote position reporting to the President of the company

Responsibilities:

• Drive retention and generate growth opportunities with new and existing partners.
• Engage strategic partners at the C-Suite, or other leadership via executive check-ins to ensure alignment of business objectives across both parties.
• Ensure strategic business reviews occur to optimize and expand new and existing opportunities.
• Oversee partner issue escalation process and collaborate internally and externally as needed to complete resolution.
• Collaborate with the Executive, Business Development, Support and Marketing teams as needed to ensure partner success.
• Prepare and deliver semi-annual partner reviews.
• Track expiring partner contracts and identify risks.
• Own the strategic plan for driving or supporting contract negotiations.
• Prioritize and manage multiple projects and integrations.
• Keep organized and detailed CRM records.
• Travel may include attendance at trade shows and other meetings as needed.

Requirements:

• Minimum of 5 years of experience in a similar role.
• Verifiable track record of success in the merchant acquiring and fintech space.
• Extensive knowledge of the payment’s ecosystem including integrated solutions.
• Skilled at working with senior stakeholders to deliver winning solutions.
• Highly motivated, goal orientated, and assertive problem solver.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast paced, ever-changing environment.