Are you a Collaboration Solutions Manager looking for your next role? Our client is looking for a Collaboration Solutions Manager to oversee and advocate effective collaboration by providing expertise, guidance, and training of relevant tools and processes.

A strongly motivated self-starter with a high degree of initiative, the person will work autonomously across all the company’s businesses, including teams ranging from Finance to Operations to Administration, to assess collaboration solutions for our client and make practical, implementable recommendations for effective collaboration. The successful candidate will possess both a strong strategic vision of how collaboration ought and needs to work as well as an effective track record as a “doer”, someone who is excited to perform the work to be done. The role is an implementor of solutions, not a manager of staff.

Here is what you will do on a day to day basis:

• Gain an understanding of the Company’s collaboration requirements in order to develop and maintain (on an on-going basis) a short-term (6 month) and long-term (1 to 3 years) strategic collaboration plan with supporting project initiatives, updated quarterly.
• Address current collaboration strategies and incorporate into the short and long terms plans.
• Demonstrate and evangelize progressive collaboration tools, including but not limited to the Microsoft 365 suite of applications, as relevant and applicable to the company, including procedural and usage best practices.
• Design collaboration systems that maximize content discovery, content creation, and sustainability of effective access.
• Establish governance practices that safeguard the company’s intellectual property while providing effective collaborative user experiences.
• Ensure data retention and backup practices meet the company’s requirements for recoverability and survivability needs.
• Train staff on collaboration best practices, including the development of written and video training material as well as in-person training.
• Design and document data taxonomy and access security framework, establishing a operational review and audit process.
• Define collaboration application best practices to maximize sharing benefits while ensuring appropriate security segregation and protection of the company’s data, as required.
• Define an audit program that evaluates data security, in conjunction with the security team, no less than quarterly.
• Maintain a strong commitment to written documentation, including all ticketing systems and internal documentation.
• Assists with other general support requests, as required.
• Supports the company in its obligation to follow all standards, policies, procedures, regulations, and confidentiality guidelines.

Here is the type of person we are looking for:

• Undergraduate degree in related discipline.
• 7+ years experience implementing modern collaboration technologies including the following activities:

o  Requirements gathering and analysis.

o  Business process analysis and design.

o  Information architecture development, including site taxonomy, document library architecture, content type definition, and data security.

o  Developing comprehensive Request for Proposals (RFPs) and managing the collaboration RFP process, including performing fulsome analyses of the responses leading to an eventual recommendation for selection.

o  Knowledge management design and best practices.

o  End-user training.

• Business case development and presentation (includes both qualitative and quantitative analysis).
• Strong analytic skills expressed both verbally and through writing.
• Education or training in finance or accounting an asset.
• Proficient verbal and written communication ability in English.
• Able to work autonomously to achieve strategic program goals.
• Able to identify issues and determine practical solutions that balance a broad range and level of users.
• Envisions a future state and drives, measures and clearly communicates progress towards that state.
• Excellent interpersonal and relationship-building skills across a wide range of personality types.
• Able to forge relationships through audio and video conferencing as required.
• Demonstrates a proactive approach to resolving issues prior to significant conflict.
• Excellent and effective use of language (in English) to guide, influence, and document all systems and processes. Ability to communicate clearly with diverse users. Other language proficiency welcome and helpful, especially French, Chinese, or Spanish.
• Travel to other businesses may be required for requirements gathering, implementation, training, or other purposes. Must be eligible to travel to Canada and to the United States.

Salary range: $120-150k + bonus

If you are interested in exploring this position, please apply now!

Our client is an equal opportunity employer and values diversity at their company

People are our passion. People are our profession.

Since 2010, SIGnature Recruiting has been pairing exceptional people with short-term contracts and long-term careers in Vancouver’s flourishing IT industry. We are specialists in IT Recruiting and pride ourselves in making valuable contributions to our clients and candidates.