Computer Technologies Consultants (CTC) is seeking a Content Management Specialist to support the Department of State in Arlington, VA. This position is currently remote with occasional meetings in Arlington, VA.

With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well look no further! Experience this family-oriented company who takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with our client you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of and work in collaborative, dynamic, and high-tempo environments.  Our clients’ employees are their most valued asset and they invest in their people because they are in it for the long term. They are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities world-wide.

Why Should You Be Interested?

• Direct hire full-time position
• Competitive base salary and comprehensive benefits
• Mid-size company with room for growth

Position Title: Content Management Specialist

Position Location: This position is currently remote and Arlington VA State Department campus.

Daily Responsibilities:                                 

Supports the TMS Knowledge Management function. Knowledge management (KM) is the process of effectively capturing, creating, organizing, storing, managing, and sharing collective organizational knowledge and information assets within an organization. KM encompasses the technology an organization uses to facilitate knowledge sharing, the resources supporting it, and the processes, practices, and tools used to manage knowledge assets.

• Captures, creates, organizes, manages, stores, and shares collective knowledge and information in the organization.
• Writes short succinct copy of technical information for a nontechnical audience.
• Copyedits, proofreads, and applies Associated Press (AP) or other industry-standard style guides.
• Converts digital products into other formats, such as print documents or word processing files, to aid in review of content. 
• Ensures Section 508 compliance and accessibility of knowledge and information assets.
• Ensures that products meet usability standards, function properly on delivery platforms, and comply with government policies that include but are not limited to handling of personally identifiable information (PII).
• Uses online delivery platforms including, but not limited to, SharePoint, ServiceNow, responsive websites and mobile applications to share knowledge content. 
• Manages records and ensures proper recordation and archiving of completed products/versions of products. 
• Maintains a record of product versions and manages change requests to products. 
• Ensures the overall quality of products and materials. 
• Responds to data calls on product versions, product content, and other information, as necessary.
• Other duties as assigned. 

Required Years of Experience (min):       

• Minimum 2 years related experience. Requires a minimum of 2 years of experience to provide testing and analysis of more complex or cutting-edge products that are often not encountered in typical entry-level assignments for e-learning.

Required Degree/Certifications:              

• Bachelor’s degree in Journalism, English, Communications, or a related field.

Required Experience:                                  

• Experience with Knowledge Management to include capturing, creating, organizing, storing, managing, and sharing collective knowledge and information within an organization.
• Experience writing short succinct copy of technical information for a nontechnical audience.
• Experience copyediting and proofreading.
• Knowledge of Section 508 compliance and accessibility requirements.
• Experience applying AP or other industry-standard style guides to written products.
• Familiarity with US Government web development policies and standards. 
• Experience with change and version control systems. 
• Ability to work independently, be proactive, and work well in a team environment.
• Ability to be flexible with work assignments, quickly and easily adapt to changes in priorities, and multi-task under strict deadlines in a fast-paced environment. 
• Strong verbal interpersonal and writing skills.
• Experience using Microsoft products, O365, SharePoint.

Preferred Experience:

• Experience with ServiceNow Knowledge Management preferred.

Required Clearance:

• Secret clearance. Public Trust with ability to obtain Interim Secret Clearance will be accepted.

Computer Technologies Consultants, Inc. is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and/or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law. Computer Technologies Consultants, Inc. is devoted to diversity, equity, and inclusion.