Computer Technologies Consultants (CTC) is seeking a Change Management (SME) to support the Centers for Medicare & Medicaid Services in Baltimore, MD. This is a remote position with some travel to the Baltimore, MD area required.

With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well look no further! Experience this family-oriented company who takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with our client you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of and work in collaborative, dynamic, and high-tempo environments.  Our clients’ employees are their most valued asset and they invest in their people because they are in it for the long term. They are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities world-wide.

Why Should You Be Interested:

• Direct hire full-time position
• Fully remote work
• Competitive base salary and comprehensive benefits
• Mid-size company with room for growth

Position Title: Change Management (SME)

Position Location: This position is currently remote with occasional meetings at the CMS campus in Baltimore, MD.

Daily Responsibilities:

• Primary responsibility to assess the impact of proposed changes on various stakeholders and develop strategies to effectively manage resistance and ensure successful adoption.
• Collaborate with teams, provide guidance and support to project leads, coordinate and co-lead presentations, and support communication and/or recommendation of training programs.
• Developing and executing change management strategy, approaches and plans to ensure maximum employee adoption, minimum resistance and program and project outcomes.
• Conduct change management assessments, including stakeholder identification, impact analysis and change readiness evaluations.
• Utilizing structured methodologies and tools to create stakeholder engagement, communication, and learning strategies.
• Producing key deliverables such as communications plans, coaching plans, training plans, stakeholder engagement plans, readiness plans, and resistance management plans.
• Collaborating with various business units and stakeholders in driving organizational transformation and achieving project success by ensuring consistent change adoption across the organization.
• Coaching executive leadership and other key stakeholders to facilitate successful change.
• Establishing efficient communications processes and artifacts to support project team.
• Gathering stakeholder feedback in regard to new systems and processes and delivering information to the program team.
• Ensuring the timely execution of the OCM-related project deliverables. 

Required Years of Experience (min):   

• Minimum of 6 years of experience on major change or transformation projects.

Required Degree/Certifications:

• Bachelor’s degree with a focus in either organization development, change management, public health, public policy, health policy, or health economics.
• Training in change management or Certified Change Management Professional (CCMP) preferred.
• PROSCI Certification preferred.

Required Experience:

• Specializes in guiding federal organizations through the process of change.
• In-depth knowledge and expertise in change management methodologies, tools, and best practices.
• Demonstrated experience in coaching managers and leaders in leading change and transformation initiatives.
• Experience executing change management in Healthcare is preferred. 
• Ability to collaborate with teams, provide guidance and support to project leads, coordinate and co-lead presentations. Specialization in communication and/or recommendation of training programs is preferred.
• Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to navigate complex organizational dynamics.
• Experience developing and executing change management strategy, approaches, and plans.
• Experience in stakeholder engagement, facilitation, and requirements gathering.
• Solid project management skills, including proficiency with tools and comprehensive understanding of change management principles and methodologies.
• Flexibility, agility, and a high level of personal organization are required to meet the needs of a fast-paced organization with a high volume of stakeholders with varying interests.

Required Clearance:

• Candidates must be able to secure and maintain Federal Government security clearances as deemed appropriate by management. Security/Background Check required.

Computer Technologies Consultants, Inc. is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and/or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law. Computer Technologies Consultants, Inc. is devoted to diversity, equity, and inclusion.

Salary range: $120k-$150k +