Computer Technologies Consultants (CTC) is seeking a Sr. Salesforce Business Solution Architect to support our clients’ team in Arlington, VA. This position is currently 100% remote.

With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well look no further! Experience this family-oriented company who takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with our client you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of and work in collaborative, dynamic, and high-tempo environments.  Our clients’ employees are their most valued asset and they invest in their people because they are in it for the long term. They are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities world-wide.

Why Should You Be Interested?

• Direct hire full-time position
• Competitive base salary and comprehensive benefits
• Mid-size company with room for growth

Position Title: Sr. Salesforce Business Solution Architect

Position Location: This position is currently remote with occasional meeting in Arlington, VA.

Daily Responsibilities:                                 

• Use expert knowledge of out-of-box Salesforce product suite, including Service, Community Cloud (Experience Cloud), App Cloud, so that requirements are translated with necessary details for the technical team to follow and implement.
• Advises regarding customizing and implementing Users, Profiles Role Creation/Maintenance, Sharing Rules, Custom Objects, Custom & Formula Fields, Page Layouts and List Views, Workflows & Approvals, Validation Rules, Dashboards, Reports, Assignment/Auto Response/Escalation, and Process Builder.
• Understand and assess how business processes can be improved using Salesforce; Ability to think strategically, implement, and deliver business objectives.
• Leads and participates in business requirements gathering, designing solutions using Salesforce.com and integrating with internal and external systems.
• Partners with business, technical and integration teams for solution definition, development, and implementation. Ensure that solution being developed will satisfy the business requirement.
• Oversees user acceptance testing, and end-user training.
• Develops user stories and to-be process flows to support the design and development of Salesforce solutions for our clients.
• Create, update, and maintain the Solution Design documentation.
• Monitor the Salesforce.com environment and identify areas of improvement.
• Creates demo and training material for new and existing application users

Required Years of Experience (min):       

• 6+ years of direct experience in software development life cycle.
• 4-6 years’ experience in Salesforce configuration and implementing CRM systems

Required Degree:           

• BS/BA degree in Computer Science, Information Sciences, or related IT discipline
• Allowable Substitution: Additional ten (10) years of related professional experience can be substituted for a BS/BA degree

Preferred Certifications:

• Salesforce Certified Administrator
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Sharing and Visibility Designer
• Salesforce Certified Application Architect

Required Experience:                                  

• Proven experience in overseeing the direction, development, and implementation of Salesforce CRM software solutions
• Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success.
• Expert level understanding of the Salesforce product suite, including Sales, Service, Community, and Marketing Clouds, as well as the Force.com Platform.
• Extensive experience with customizing and implementing Users, Profiles Role Creation/Maintenance, Sharing Rules, Custom Objects, Custom & Formula Fields, Page Layouts and List Views, Workflows & Approvals, Validation Rules, Dashboards, Reports, Assignment/Auto Response/Escalation, and Process Builder.
• Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs.
• Experience in documenting business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs.
• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
• Experience integrating Salesforce with different business systems, a basic understanding of programming logic and constructs, specifically in Salesforce, and their use in software development.
• Experience with single-org deployments and multi-org consolidations.
• Must be a team player with excellent oral and written communication, presenting, meeting facilitation, negotiation, and problem-solving skills.
• Sharing a non-branded sample Solution Design Document and presenting it to the interviewer will be a plus.
• Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio.

Required Clearance:

• Secret or Ability to obtain Secret Clearance.

Computer Technologies Consultants, Inc. is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and/or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law. Computer Technologies Consultants, Inc. is devoted to diversity, equity, and inclusion.