Do you have excellent social services and supervision skills? Are you passionate about working with a dynamic mission-driven team?

We are currently in search of a Social Services Supervisor for an organization with a mission to protect unaccompanied refugees and migrant children. The position is hybrid (2 days in office) in San Francisco, CA. This is a full-time permanent position.

LOCATION: San Francisco, CA

POSITION TITLE: Social Services Supervisor 

DURATION: Full-time, Permanent

SALARY: $67K - $83K

Is This Your Dream Job?

The organization seeks a Social Services Supervisor to manage daily social services operations of 2-3 field offices including in-house programming, data management, reflective supervision, subject matter expertise, and training on trauma-informed and client-centered interventions, and crisis responses. The Social Services Supervisor will also oversee specific program areas and support the national Social Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns, and leveraging community resources. They will staff a small caseload of critical cases and provide clinical consultation for the legal teams.

Our Ideal Candidate:

• Master’s degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
• Advanced fluency in English and Spanish, spoken and written, is required.
• Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns.
• Minimum five years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
• Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
• Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
• Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
• Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
• Experience working with immigrant and refugee children and youth, LGBTQA communities.    
• Ability to work independently, anticipate needs, and take initiative in a high-volume, fast-paced environment.
• Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
• Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.

How You Will Spend Your Day:

• Staffs a small caseload of critical referrals in office where the supervisor is located.
• Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.,).
• Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
• Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
• Develops a framework for new supervision structure to support implementation across other offices.
• Provides therapeutic support and crisis management with the legal team.
• Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
• Supervises MSW interns housed in field office where supervisor is located.
• Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
• Completes reports to meet both internal and external program requirements in a timely manner.
• KIND will evaluate proven local practices and institutionalize and share them across all of KIND’s offices.
• Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
• Supports assigned offices’ therapeutic programming and specific initiatives around client support.

We’d love to hear from you.

If this sounds like the job for you, we would love to help make that happen. Please click “Apply” to submit your resume.

Know a friend who would be a great fit? Feel free to send us their resume to fmehta@cnpstaffing.com