POSITION TITLE

Business Systems Analyst II

REPORTS TO

Chief Technology and Security Officer

CONTACTS AND RELATIONSHIPS

Managers and other employees of DGA-PPHP, consultants (health, pension, and I.T.) and vendors.  

ESSENTIAL FUNCTIONS

• Identify and develop systems and procedures to meet business requirements.
• Work with business users and any other stakeholders to analyze and document business and functional requirements.
• Create system specifications, configure system settings and options, plan and execute system and user acceptance testing to meet business requirements.
• Work with stakeholders to address business and systems issues. Will be working closely with the supervisor and project managers to get a complete schedule, list and items that will be developed for current and future application needs.
• Provide root cause analysis and identify solutions to resolve application and business process issues.
• Track and document software defects and changes for proper release control and change management.
• Communicate all critical issues to management. Facilitate meetings and coordinate best fitted solutions.
• Develop, document, execute and automate test scripts and plans to ensure that the software configurations and systems meet the specified business requirements. 
• Conduct functional testing that may include application integration, system, regression testing, system/network integration and acceptance testing; this may also include non-functional testing such as performance, volume, load and fallback.
• Author test cases and test procedures from prototypes, technical specifications, user documentation, requirements documents and use cases, and reverse engineering requirements from existing functionality.
• Configure and maintain application batch processes.
• Support electronic file transfers from outside business vendors.
• Provide business solutions through reports using database tools.
• Ability to accept direction and developmental guidance from supervisor.
• Ability to work effectively with individuals at all levels.

·        Regular, predictable, and reliable attendance is required.

·        Other tasks and responsibilities as assigned by IT Management.

QUALIFICATIONS, SKILLS AND ABILITIES

• Bachelor’s degree in related field or equivalent experience preferred.
• Background in Software Development, Business Analysis and/or experience in requirements gathering and authoring of use case specifications or user stories.
• Knowledge of business systems software and software development lifecycle.
• Knowledge of various system development and project management methodologies.
• Knowledge of formal software engineering methodologies, software development tools, unit testing, code management tools, design tools.
• Experience with relational databases, and understanding of data architecture.
• Understanding of technical architecture of business applications.
• Ability to communicate technical information to non-technical users and non-technical information to technical resources.
• Ability to work under strict time constraints.
• Ability to write complex SQL queries and reports.
• Ability to gather and document business requirements effectively.
• Ability to develop a project plan and meet required deliverables and timeline.
• Ability to create business system process flow diagrams and flowcharts.
• Proven experience in detailed test planning and test cases development.
• Advanced software testing skills with good domain knowledge.
• Proactive team player with the ability to work in global dynamic environments.
• Good verbal and written communication and organizational skills.
• Excellent analytical and problem solving skills.
• General knowledge of health and pension plan business processes.
• Understands Federal and State regulations and laws.
• Strong understanding of principles, theories, practices and techniques for managing activities involved in planning, managing and implementing projects and programs.
• Comprehensive understanding of test methodologies and techniques (e.g., test coverage analysis).
• At least 5 years of experience in the following areas:
• Business Systems Analysis or related experience
• Software quality assurance testing
• Software Development Life Cycle
• Code build and release management and related tools (i.e., Azure Devops, TFS)
• Automated testing tools, such as QA Partner, Silk, or Selenium
• One or more industry certifications preferred (i.e., ITIL, DevOps, Business Systems Analysis, Project Management).