Administration of Office 365 Services: Exchange, Outlook, Microsoft Teams, SharePoint Online, OneDrive for Business, Office 365 Groups, Power Apps & Automate, M365 Security and other Office 365 collaboration-focused applications
• Automation and scripting (PowerShell)
• Working knowledge of Azure Services and Integrations
• Working knowledge of Information Protection, Data Governance and Compliance in Office 365
• MFA implementation, troubleshooting and administration (including OAuth Hard Tokens).
• Create custom tools used to automate process
• Document and support various Cloud Workloads and Architecture.
• Ticket Triage and Issue Resolution
• Act as an escalation point for core services ( Outlook/Exchange, Office 365 , Azure AD )
• Daily Monitoring and Alert Responses