Role: Senior Infrastructure Engineer

Location: Westlake, OH  (Note: This is a hybrid role based out of Westlake, Ohio, with a preference for candidates residing in Northeast Ohio.)

Salary: $80,000 - $110,000 per year

Position Overview:

As a Senior Infrastructure Engineer, you will play a pivotal role in our IT engineering teams. Your responsibilities will span the planning, design, implementation, and management of enterprise-wide infrastructure across various platforms and product brands. You will provide technical expertise for Microsoft 365 cloud technologies and offer guidance as needed.

Responsibilities:

• Engineer, implement, and manage complex server and network systems across a global, multi-site enterprise environment.
• Plan, manage, and communicate system maintenance activities effectively.
• Create and maintain comprehensive documentation of specifications, systems, and procedures.
• Collaborate with management to provide direction and decision-making guidance for project and production support efforts.
• Design, engineer, and implement new technology solutions aligned with organizational goals.
• Analyze customer requirements and design solutions that meet specifications.
• Champion process documentation, operational improvements, and best practices.
• Assist in task coordination and prioritize activities across teams for efficient solution delivery.
• Provide on-call support and maintenance activities during and off business hours.
• Manage open requests and issues to ensure timely and high-quality resolution.
• Collaborate with management to develop developmental plans for continuous improvement of the server team's skillset and knowledge.
• Build strong relationships with other key areas including network, desktop, security, and applications to drive efficiencies across multiple teams.

Experience Required:

• Minimum 5 years of experience in a large enterprise client-server environment.
• Extensive experience with infrastructure and server theories, principles, and concepts.
• Experience in planning, implementing, and supporting virtualized global Windows Server environments focused on VMWare technologies.
• Proficiency in supporting Microsoft architecture including O365 cloud technologies.
• Experience in creating and maintaining scripts to automate server administration and eliminate manual efforts.

Knowledge, Skills & Abilities:

• Expert level administration and technical leadership for Office 365 environment including Intune, Exchange, Teams, SharePoint, and OneDrive.
• Enterprise cloud engineering and administration experience in Azure, delivering deployment and support services for IAAS or PAAS based solutions.
• Proficiency in maintaining the security of Office 365 environment with Azure Conditional Access, MFA, and PIM.
• Expert knowledge of Active Directory, AAD, AAD Connect.
• Proficiency in Windows Server 2016/2019.
• Strong working knowledge of VMWare VSphere and related technical components.
• Strong working knowledge of IBM/Lenovo xSeries hardware, Blade, and Flex technology.
• Proficiency in PowerShell scripting.
• Strong working knowledge of enterprise Microsoft applications including SQL and IIS.
• Proficiency in system backup and recovery.
• Strong working knowledge of SAN/NAS technologies including Cisco-based fabrics is a plus.
• Understanding of networking including Azure connectivity, NSGs, App Gateways is strongly desirable.
• Exposure to information security disciplines in a large enterprise client-server environment is a plus.
• Excellent troubleshooting, root cause analysis, and test planning skills.
• Ability to serve as a technical mentor and provide guidance to others.
• Flexibility, positive attitude, and team-oriented approach.
• Excellent interpersonal, written, verbal, and presentation abilities.
• Ability to work effectively with technical and business partners.
• Ability to handle a dynamic and high-pressure environment with a focus on success and productivity.
• Excellent analytical abilities and critical thinking skills.

Education Required:

• B.S. in Information Systems.
• Microsoft MCSE or MCITP Certification preferred.
• VMWare Certification preferred.

Send inquires, resumes and cover letters to john@emeraldresourcegroup.com.

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