Lead IT Engineer

Hybrid Schedule | Full time

Travel: 25% of the Time

No sponsorship

Position Overview:

We are currently seeking a highly skilled Lead IT Engineer to join our client's team in a pivotal individual role. As the Lead IT Engineer, you will play a critical role in driving automation, configuration management, and ensuring stable platforms for the delivery of top-quality solutions.

In this role, your primary responsibilities will revolve around the management and development of continuous integration and deployment solutions for various applications and platforms supported by the Enterprise digital platform operations and support team. Additionally, you will conduct internal and development team training on building processes, equipping teams for optimized performance.

As the Lead IT Engineer, your expertise will extend beyond operations, as you'll be responsible for troubleshooting issues in development systems and providing architectural and technical leadership for the entire DevOps infrastructure. Ensuring streamlined implementation and supportability, you will also update configuration management tools, code, and modules to facilitate efficient processes.

Moreover, this role entails supervising developers in building DevOps pipelines for their respective projects, configuring systems, and establishing the overall DevOps process. Your extensive experience in DevOps engineering and managing developers will be critical to your success in this leadership position.

Embrace the opportunity to make a profound impact on our client's success. If you're a passionate Lead IT Engineer with an unparalleled DevOps background, we invite you to seize this moment and apply now!

Essential Functions

Strategy & Planning

• Maintains current knowledge of industry trends and standards around Azure API management and security.
• Develops, configures, operates and evolves the API Management platform Azure APIM
• Application and platform support for Oracle Integration cloud, Boomi, Azure APIM.
• Support legacy applications of SOA, EDI as needed.
• Work with test engineering team in setting up the dev ops pipeline for automation testing.
• Work with application security team to incorporate security into the CI/CD pipeline.
• Mentors’ members of the IT team and be an education resource for development teams.
• Collaborates across teams to add new capabilities on our platform to support developers and business.
• Develops, evolves and maintains security infrastructure for service integration components.
• Works with application security to ensure the appropriate patterns and standards are being maintained.
• Conduct research into new technologies, including components, tools, frameworks and vendor products.
• Establish, document and promote team standards with regards to research, documentation, business processes and application testing and support.
• Recommend improvements for the global support process and ancillary processes. Provide recommendations to address and resolve business issues.

Acquisition & Deployment

• Plans and organizes tasks, reports progress and coordinates with consultants for implementations.
• Develops processes, guidelines, and framework for rapid development and deployment of services.
• Mitigate significant risks associated with large projects, which require new processes and/or involve significant changes to existing processes.
• Plan, coordinate, and implement security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.
• Provide production technical support for current integrations and resolve service requests in collaboration with various Sherwin IT application teams or third-party vendor integrations.
• Effectively evaluates production and non-production issues and presents options for remediation.
• Provide training and documentation for supported integrations when requested.
• Manage enhancements and support activities, plan and organize tasks and report progress.

Operational Management

• Develop and maintain an understanding of key processes, schedules, cycles, profiles, etc. for the technical systems supported by the platform ops team and in use by the business.
• Develop solutions to leverage various Enterprise applications functionality for Integration’s area and suggest process improvements.
• Proactively mentor the Team members in following processes, best practices, troubleshooting and testing tools.
• Coordinate work efforts with the Integrations development and middleware teams for application change controls and system performance issues.
• Provide guidelines on operational processes to ensure projects and RTB activities are held to appropriate frameworks.
• Provide regular, clear, and consistent communication (written and oral) on the status of platforms, issues, and deliverables to representatives from the customer/vendor. 
• Partner with vendor technical support to facilitate analysis of and resolution to technical issues for customers.

Incidental Functions

• Provide training and documentation for supported applications.
• Research or prototype new tools and/or technologies.
• Provide software expertise as a project resource.
• Attend management meetings on behalf of team, prepare and lead presentations as requested.
• Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.
• Up to 25% travel as required (domestic and international).
• Work outside the standard office 7.5-hour workday as required.

Position Requirements

Formal Education & Certification

• Bachelor’s degree (or foreign equivalent) in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or equivalent experience.

Knowledge & Experience

• 8+ years IT experience.
• 5+ years of experience in DevOps (preferred Azure DevOps)
• 2+ years of experience with any Enterprise middleware (IBM, Oracle, etc.) or iPaaS platform.
• 2+ years of programming experience.
• 1+ years of experience with IaaS & PaaS cloud platforms.
• Understanding of CI/CD, DevOps, Cloud, and automation.
• Understanding of automation and deployment tools (Ansible, Terraform, Jenkins, Git, etc.)
• Strong hands-on DevOps pipeline development.
• Hands on experience with Azure APIM.
• Experience documenting standards, policies, and installation guides.
• Experience in building middleware integrations using Ipaas platforms is a plus.
• Knowledge of Microservices Architecture
• Understanding of Containerization\Orchestration- Docker (Build/Ship/Run)
• Knowledge of Restful API Design principles
• Knowledge of SOA principles, design patterns, and application integration architectures is a plus.
• Experience supervising technical resources in Enterprise Integrations.
• Experience evaluating and implementing new technologies.

Preferred Qualifications and Skills

• Experience in scripting languages: Terraform, Groovy
• Expertise in DevOps and APIM (API Management)
• Support development, operational applications and tools including (but not limited to): Github, Jenkins, Jfrog artifactory, elastic search, Kubernetes, Rancher.
• Experience working with at least one integration platform of Oracle SOA Suite (SOA/OSB/BPM)/ Dell Boomi/ Oracle Integration Cloud or similar technologies.
• Experience in ERP systems (Oracle or SAP) is a plus.

Personal Attributes

• Strong written and oral communications skills.
• Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly.
• Advanced systems/process orientation with demonstrated analytical thinking, organization skills and problem-solving skills.
• Ability to work in a team-oriented, collaborative environment.
• Ability to quickly pick up new tools and technologies.
• Willingness and ability to train and teach others.
• Ability to facilitate meetings and follow up with resulting action items.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Strong presentation and interpersonal skills.
• Ability to effectively move forward on tasks even with ambiguous or changing requirements.
• Ability to lead and take charge of the new initiatives.
• Ability to work effectively in a globally focused multi-cultural environment, and to lead and influence cross-organizationally with and without direct authority.
• Strong commitment to inclusion and diversity.

You'll Be Extremely Reworded:

• You will enjoy a wide range of world-class benefits designed for you.
• From retirement to health care, from total well-being to your daily commute — our client is committed to help employees and their families live healthier, save smarter and feel better. 

How to Apply:

If you are a visionary leader with a passion for enterprise architecture and a desire to drive innovation within our organization, please submit your resume and a cover letter outlining your qualifications and relevant experience to john@emeraldresourcegroup.com. Please include "Enterprise Architect Application" in the subject line. We look forward to reviewing your application.

John Radcliff

IT Recruiter at Emerald Resource Group

Phone 440-627-6902 

Email john@emeraldresourcegroup.com

Web www.emeraldresourcegroup.com

1 Eagle Valley Ct #201

Broadview Heights, OH 44147

We are an equal opportunity employer. We value diversity and encourage candidates from all backgrounds to apply.

Looking for a different role? Check out exclusive vacancies at www.emeraldresourcegroup.com and navigate to our "Careers" page - clients don't post these openings on their websites or job boards!

**WHY EMERALD RESOURCE GROUP**

We are more than just a talent scouting agency. We believe that the key to a company's success is its people, and our mission is to match exceptional candidates with exceptional companies. With over 25 years of experience, we have built a reputation as an industry

leader in IT recruiting, working with a diverse range of clients from startups to Fortune 500 companies. This means more and better opportunities for you to take your career to the next level. Choose Emerald Resource Group for excellence in IT recruiting.

Let’s keep in touch!

•   Twitter: @EmeraldRG

•   LinkedIn: @Emerald Resource Group

•   Facebook: @Emerald Resource Group

**FOR HIRING MANAGERS - Are you struggling to find top IT talent for your team? Let us take the burden off your shoulders. Simply send us the job description for the open positions you're trying to fill, and our expert recruiters will work tirelessly to find the perfect fit for your company. Don't miss out on the opportunity to bring on exceptional IT professionals - contact us today!