Harrison Gray Search has partnered with a leading carrier of specialty insurance products distributed exclusively through wholesale brokers that is seeking a Chief Claim Specialist (Property). Our client has been around for over 35 years and rated AM Best A++ and S&P Global AA+. They strive to create an environment where employees and their families are well-supported.

The Chief Claim Specialist will join the Property unit of their Atlanta Claims department. The Chief Claim Specialist provides a high level of specialized technical claim-handling expertise for their E&S commercial property line of business. The team is highly collaborative with a specialized area of industry focus. Building deep and respectful relationships is a key component of the culture through engaging in meaningful in-person dialogue and making personal connections.

Our client will consider higher, officer-level titles, depending on the candidate’s mix of skills and qualifications.

 Responsibilities:

• Handles a designated segment of serious, complex, highly valued claims exposures reported to the claims unit.
• Works in concert with the Unit Leader to plan and execute investigation, settlement negotiations, or sustain an appropriate denial governed by company guidelines.
• Provides reporting on files to the Unit Leader and/or Sr. Management, as appropriate, recommending and/or confirming reserves, plan of action, and current evaluation as required.
• Effectively deal with professionals, management, underwriters, attorneys, corporate insureds, sophisticated producers, and highly placed representative of other insurance companies, and company underwriters and other co-workers.
• Exhibits integrity and trust.
• In area of specialization, handles policy interpretation, coverage issues, statutes and state regulations, litigation management, conducting and guiding investigations, adjustments, file documentation, case negotiation and settlement and strategies.
• Attends business-related functions, such as team meetings, mediations, trials, company events, etc.
• Caseload includes complex coverage issues.

Qualifications:

• College degree or equivalent property claims experience.
• Minimum 10+ years of property claims experience, with at least 5+ years of experience in E&S commercial property claims.  
• Adjuster’s licensed required.
• Excellent oral and written communication skills required (telephone, e-mail and interpersonal).
• Excellent customer focus. 
• Advanced technical experience in areas including but not limited to policy interpretation, coverage analysis and issue identification, statutes and state regulations, claims adjusting, file documentation, investigations, litigation management, negotiation, and settlement strategies. 
• Working knowledge of Microsoft Office Products (Outlook, Word and Excel).

Perks:

• Collaborative Culture
• Competitive Compensation
• Professional development opportunities
• Supportive leadership
• Hybrid schedule (3 days in office weekly)