Technical Accounts Manager (Engineering) - 1733306
Englewood, CO
Job Title:
Technical Accounts Manager (Engineering)
Type of Position:
DIRECT HIRE
Candidate Requirements:
This position is ONLY open to candidates who are US Citizens, Permanent Residents (Green Card Holders), and TN Visa Holders. Candidates who are on CPT, OPT, or H1B Visas are NOT eligible. This company is NOT open to corp2corp or corp2hire for any position.
Job Location:
Englewood, CO (near Centennial Airport). This role is an onsite position. A generous relocation package is available for non-local candidates.
Compensation / Benefits:
Salary will be $90K/yr to $105K/yr (depending on experience). There is also a 0.5% commission on any additional services or products sold to our clients. Hours worked over 40 will be straight time. This role includes a comprehensive benefits package inclusive of Paid Time Off (PTO), paid holidays, medical, dental, vision, life, STD/LTD, 401k with employer match, parental leave, tuition reimbursement, etc.
Overview:
HRU Technical Resources has partnered with an automated machine / tooling manufacturer to find a Technical Accounts Manager (Engineering). Over the last 50 years, we have established our reputation based on quality, process expertise, innovation, risk management and commitment. We have installed more than 3,700 assembly and testing systems worldwide. Our customers operate in the following markets: pharmaceutical, medtech, automotive, electrical/electronics, consumer goods and construction/building. We employ over 750 people and are very much a worldwide organization – our headquarters are in Switzerland, and we have sites in Denver (CO), Singapore, Shanghai (China) and Kaunas (Lithuania). This position supports the overall Sales and Customer Service functions of the business, and is responsible for the management of customer support, sales, and customer communication. This role is extremely client focused, but we are seeking people from technical backgrounds.
Essential Duties & Responsibilities:
• Responsible for assigned customers in all tasks of support including leading regularly scheduled meetings, identifying pain points, fulfilling RFQs, customer satisfaction, etc.
• Ability to promote our products, systems, and support offerings.
• Obtain and maintain confidentiality agreements with customers and vendors as needed.
• Work with the Customer Service Manager and Application Engineers on all aspects of the process
• Read and understand customer supplied documents including drawings and User Requirement Specifications (URS).
• Ability to remain highly organized and confidential while addressing diverse responsibilities.
• Ability to make sound decisions independently and within a team setting.
• Intermediate to advanced working knowledge of Microsoft Excel/Word/PowerPoint with demonstrated record of spreadsheet creation and maintenance.
• Excellent written/oral communication skills and attention to detail
• Strong ability to function in a fast-paced work environment.
• Excellent analytical skills and solid aptitude with numbers
• Ability to communicate technical details.
• Maintain a positive work atmosphere by acting and communicating in a respectful manner to foster a team environment with customers, clients, co-workers, and management.
• Responsible for CUS project invoicing as required.
• Able to organize and lead large meetings with customers, suppliers, and Team members including leading internal/external project design reviews
• Establish a partnership relationship with the customer at all times.
• Capable of working with Excel cost sheets and understanding the formulas and the data behind the summaries.
• Collaborate with CUS PM’s and CUS Supervisors for project execution activities.
• Work with Applications Team to find solutions to that meet customer requirements.
• Perform other duties as assigned by Customer Service Manager
Required Education, Experience, Knowledge & Skills:
• Bachelor’s Degree in Engineering degree or 5+ years of relevant working experience
• Previous project experience in the automation/medical device manufacturing field.
• Microsoft Office Suite Experience
• Ability to work hands on, as a team player as well as independently as needed.
• Successfully perform “Main Responsibilities/Critical Tasks” items as described above within 6 months of hire date.
Work Environment:
• This role is generally a 1st (day) shift position. May be required to work outside normal hours and holidays as needed.
• Candidates will be paid extra when working over 40 hours (straight time).
• This role will involve some travel (although we would not consider this a “road warrior” role). Most trips are a week or less (but some could be slightly longer if international travel is involved or if travel is related to large / complex projects).
• This position will require candidates to pass a background check and drug screen. This drug screen will involve testing for cannabis.
• EOE (including Disability/Veterans)
Technical Accounts Manager (Engineering)
Type of Position:
DIRECT HIRE
Candidate Requirements:
This position is ONLY open to candidates who are US Citizens, Permanent Residents (Green Card Holders), and TN Visa Holders. Candidates who are on CPT, OPT, or H1B Visas are NOT eligible. This company is NOT open to corp2corp or corp2hire for any position.
Job Location:
Englewood, CO (near Centennial Airport). This role is an onsite position. A generous relocation package is available for non-local candidates.
Compensation / Benefits:
Salary will be $90K/yr to $105K/yr (depending on experience). There is also a 0.5% commission on any additional services or products sold to our clients. Hours worked over 40 will be straight time. This role includes a comprehensive benefits package inclusive of Paid Time Off (PTO), paid holidays, medical, dental, vision, life, STD/LTD, 401k with employer match, parental leave, tuition reimbursement, etc.
Overview:
HRU Technical Resources has partnered with an automated machine / tooling manufacturer to find a Technical Accounts Manager (Engineering). Over the last 50 years, we have established our reputation based on quality, process expertise, innovation, risk management and commitment. We have installed more than 3,700 assembly and testing systems worldwide. Our customers operate in the following markets: pharmaceutical, medtech, automotive, electrical/electronics, consumer goods and construction/building. We employ over 750 people and are very much a worldwide organization – our headquarters are in Switzerland, and we have sites in Denver (CO), Singapore, Shanghai (China) and Kaunas (Lithuania). This position supports the overall Sales and Customer Service functions of the business, and is responsible for the management of customer support, sales, and customer communication. This role is extremely client focused, but we are seeking people from technical backgrounds.
Essential Duties & Responsibilities:
• Responsible for assigned customers in all tasks of support including leading regularly scheduled meetings, identifying pain points, fulfilling RFQs, customer satisfaction, etc.
• Ability to promote our products, systems, and support offerings.
• Obtain and maintain confidentiality agreements with customers and vendors as needed.
• Work with the Customer Service Manager and Application Engineers on all aspects of the process
• Read and understand customer supplied documents including drawings and User Requirement Specifications (URS).
• Ability to remain highly organized and confidential while addressing diverse responsibilities.
• Ability to make sound decisions independently and within a team setting.
• Intermediate to advanced working knowledge of Microsoft Excel/Word/PowerPoint with demonstrated record of spreadsheet creation and maintenance.
• Excellent written/oral communication skills and attention to detail
• Strong ability to function in a fast-paced work environment.
• Excellent analytical skills and solid aptitude with numbers
• Ability to communicate technical details.
• Maintain a positive work atmosphere by acting and communicating in a respectful manner to foster a team environment with customers, clients, co-workers, and management.
• Responsible for CUS project invoicing as required.
• Able to organize and lead large meetings with customers, suppliers, and Team members including leading internal/external project design reviews
• Establish a partnership relationship with the customer at all times.
• Capable of working with Excel cost sheets and understanding the formulas and the data behind the summaries.
• Collaborate with CUS PM’s and CUS Supervisors for project execution activities.
• Work with Applications Team to find solutions to that meet customer requirements.
• Perform other duties as assigned by Customer Service Manager
Required Education, Experience, Knowledge & Skills:
• Bachelor’s Degree in Engineering degree or 5+ years of relevant working experience
• Previous project experience in the automation/medical device manufacturing field.
• Microsoft Office Suite Experience
• Ability to work hands on, as a team player as well as independently as needed.
• Successfully perform “Main Responsibilities/Critical Tasks” items as described above within 6 months of hire date.
Work Environment:
• This role is generally a 1st (day) shift position. May be required to work outside normal hours and holidays as needed.
• Candidates will be paid extra when working over 40 hours (straight time).
• This role will involve some travel (although we would not consider this a “road warrior” role). Most trips are a week or less (but some could be slightly longer if international travel is involved or if travel is related to large / complex projects).
• This position will require candidates to pass a background check and drug screen. This drug screen will involve testing for cannabis.
• EOE (including Disability/Veterans)
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