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Sales Supervisor - Call Center
Phoenix, AZ
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THE COMPANY:

Our client is a mission-driven company that supports and serves leading non-profits, schools, churches, and philanthropic organizations by providing critically needed wholesale goods to help accomplish great missions. Our goal is to make a difference for those who are making a difference. Through friendly, informed support and key partnerships with like-minded organizations, our client provides community heroes with the resources they need... and more importantly, dignity to those who need it most. Their dedicated team uses outbound calls to connect with existing clients, past clients, associated organizations, and even companies that abandoned their shopping carts. We believe in delivering excellent customer service and are committed to creating dignity through our mission.


THE JOB:

We are seeking a Sales Supervisor for our Call Center, reporting directly to the Sales Director. This is a brand-new role, aimed at allowing the Sales Director to transition into more strategic work, such as focusing on sales process improvement, partnerships, growth, and training. The Sales Supervisor will be responsible for managing a team of 7+ sales representatives. Our company is mission-driven, compassionate, and focused on teamwork, integrity, and accountability. We envision significant growth in the coming years, with the potential for this role to lead multiple teams. Key Responsibilities:


  • Provide leadership, maturity, and accountability to the sales team
  • Oversee administrative tasks, sales meetings, and paperwork
  • Conduct continuous training and development for the sales team
  • Drive the sales process, prospecting, and customer engagement


THE QUALIFICATIONS:

  • 3-5 years of call center leadership experience
  • Experience in coaching and developing sales teams
  • Ability to manage administrative tasks effectively


THE BENEFITS:

  • Base salary of $65k + $30k variable + $12k bonus based on achievement to goal
  • Medical, Dental, Vision, Life, Disability
  • 401k w/ Corporate Match
  • Opportunities for career growth
  • PTO + Paid Volunteer Days


If you are a compassionate, driven individual with a sales leadership background and a desire to make a difference, we would love to hear from you.

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