Are you ready to elevate your career in the dynamic world of audio and broadcast engineering? A prestigious role awaits you in Hebden Bridge as a Customer Support Engineer. This position promises not only professional growth but also the chance to make a significant impact in the industry.
Imagine a role where your technical expertise is valued and your problem-solving skills are put to the test daily. You'll be at the forefront of assisting customers with technical support on state-of-the-art mixing consoles. Your responsibilities will include commissioning, after-sales service, and providing comprehensive training to both customers and distributors. This is more than just a job; it's a platform to build lasting customer relationships and showcase your technical prowess.
The ideal candidate for this role is a team player with a robust technical background. Strong communication skills and the ability to solve complex problems are essential. If you have experience in audio or broadcast engineering, or customer support within a broadcast environment, this role is tailored for you.
Key skills and experience required include:
- Proficiency in Audio or Broadcast Engineering, or Customer Support in a Broadcast environment.
- In-depth knowledge of sound, audio, and audio control systems related to broadcast applications, from system to component level.
- Experience in processing service enquiries, providing onsite service, performing upgrades, fault correction, and commissioning of products.
- Familiarity with AoIP technologies and standards such as AES67, Dante, and SMPTE-2110.
- Understanding of networking, including IP/TCP/UDP/RTP/RTSP, LAN, and configuration of switches/routers (VLAN, ACL, etc.).
- Willingness and ability to travel worldwide on a regular basis.
This role is perfect for those who are passionate about audio technology and eager to travel the world while advancing their career. Embrace this chance to work with cutting-edge technology and be part of a team that values innovation and excellence.
Apply Now! Or for more information, please contact Tommy Beazley Quoting job reference TRB381
