Director of Operations

Englewood Cliff NJ

$100,000 - $150,000 DOE

As the Director of Operations for our healthcare company, you will lead and oversee all aspects of our operational activities to ensure the delivery of high-quality healthcare services. You will be responsible for optimizing operational efficiency, driving performance improvement initiatives, and fostering a culture of excellence and innovation across all operational functions.

Key Responsibilities:

• Strategic Planning: Develop and implement strategic plans and initiatives to achieve organizational goals and objectives. Collaborate with executive leadership to align operational strategies with the company's mission and vision.
• Operational Leadership: Provide leadership and direction to operational teams, including clinical operations, facilities management, administrative services, and quality assurance. Foster a culture of teamwork, collaboration, and accountability to achieve operational excellence.
• Performance Management: Define key performance indicators (KPIs) and benchmarks for operational performance. Monitor and analyze performance metrics to identify areas for improvement and drive performance optimization initiatives.
• Process Improvement: Lead process improvement initiatives to streamline workflows, enhance efficiency, and reduce costs. Implement best practices and standard operating procedures (SOPs) to ensure consistency and quality in service delivery.
• Resource Allocation: Optimize resource allocation, including staffing, equipment, and facilities, to meet patient care needs while maximizing efficiency and cost-effectiveness. Develop resource allocation strategies to support growth and expansion initiatives.
• Regulatory Compliance: Ensure compliance with all regulatory requirements, accreditation standards, and healthcare industry regulations. Monitor changes in regulations and implement necessary changes to maintain compliance.
• Quality Assurance: Oversee quality assurance and quality improvement programs to ensure the delivery of high-quality, safe, and patient-centered care. Implement quality metrics, conduct audits, and lead initiatives to continuously improve clinical outcomes and patient satisfaction.
• Risk Management: Identify and mitigate operational risks, including clinical, financial, and reputational risks. Develop risk management strategies and protocols to minimize exposure and ensure patient safety.
• Vendor and Supplier Management: Manage relationships with vendors, suppliers, and external partners to ensure the timely delivery of goods and services. Negotiate contracts, monitor performance, and resolve issues as needed.

Qualifications:

• Minimum of 3-5 years of progressive leadership experience in healthcare operations, preferably in a hospital, clinic, or healthcare system.
• Strong understanding of healthcare operations, regulatory requirements, and industry trends.
• Demonstrated leadership skills with the ability to inspire and motivate teams to achieve goals and objectives.
• Excellent analytical and problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Knowledge of quality improvement methodologies, such as Lean Six Sigma, and experience leading process improvement initiatives.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Benefits:

• Competitive salary and executive-level compensation package.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and advancement within a growing healthcare organization.
• Collaborative and supportive work environment with a focus on innovation and continuous improvement.