Administrative Lead

Monsey, NY

$25 - $30 / Hour

Responsibilities:

• Oversee the Administrative components of assigned accounts
• Work collaboratively with the Account Manager, Billing Lead and India Supervisor to ensure maximum billing and collections on assigned accounts
• Ensure all administrative functions are identified, assigned and carried out according to account needs
• Delegate tasks to India Supervisor and administrative support for assigned India employees
• Follow up on tasks assigned to India, identify key areas for improvement and train accordingly
• Ensure all data entry, scrubbing of bills, submissions, and payments are posted in a timely manner.
• Proactively and regularly run reports on accounts to head off major issues early on
• Remove roadblocks for subordinates and assist in troubleshooting when issues arise
• Collaborate with internal and external auditors ensuring accounts are not overutilizing resources and operating at maximum efficiency with expected results
• Regularly review accounts for performance enhancements and growth opportunity
• Other tasks and duties as requested by the supervisor within the scope of job responsibility

Qualifications:

• Understanding of administrative, medical billing and ancillary procedures and processes
• Proficient in Microsoft Office suite and billing applications
• Highly organized, self-motivated individual with strong delegation skills
• Excellent written, verbal, telephone, and email communication skills