Office Manager

Montebello, NY

$80,000 - $100,000

Our client, a Mental Health Facility is seeking an experienced and highly organized Office Manager to oversee the daily administrative operations of our backend office. In this pivotal role, you will be responsible for ensuring efficient and seamless office procedures, serving as the point person for staff inquiries, and maintaining a professional and productive work environment. This role includes ensuring the location is staffed, schedule is full, patients are happy, healing is happening, services are billed, claims are paid, employees are producing, the company is growing, and the channels are smooth.

Responsibilities:

• Process Management:
• Document and maintain written procedures for all processes
• Constantly review, improve and evolve systems, incorporating workflows, technology, automation, trainings etc.
• Data Driven Information, consistent reporting and data studying to assure all information is needed.

• Human Resources:
• Payroll processing
• Handbook implementation
• Onboarding and offboarding employees
• Hiring in house staff or outsourced staff

• Team Management:
• Managing Team, Ensuring Performance, meeting KPIS, smoothing operations, report to overhead on a consistent basis: The following Teams:

Intake Dept, Billing Dept, Reception/ Client Coordination Dept, Medical Dept

Qualifications:

• The ability to manage and motivate people and teams to deliver peak performance and meet goals and KPI’
• The ability to multitask
• The ability to problem-solve and bring innovation and solutions.
• Analyzes information through reports and data
• The ability to challenge through unpredicted scenarios
• Positive attitude, and self-motivated
• Takes ownership and acts responsibly
• Understands Founders Vision and is excited to grow along with the vision of the company