Employee Benefits Account Manager

Remote

$55,000 - $70,000

**Must have experience working in EE benefits industry** 

Our client believes in delivering superior service to their valued clients and living up to their mission of improving people's quality of life by providing benefits to employees and their loved ones. Strong core values, supportive work relationships, high-quality training, and personal development are part of their DNA, and they are looking for the right individual to join them! 

They specialize in Voluntary Insurance Benefits, voluntary enrollment processes and payroll administration/billing services for employers.  

If you are passionate about delivering quality service and would like to be part of a supportive family culture - they want to hear from you.  

Seeking a Group Benefits Account Manager to join the team! You will manage an existing book of employer accounts and implement annual enrollment processes.

Responsibilities:

• Work with Regional Sales Director, Insurance Carrier, client and internal staff to Implement annual enrollment events and develop enrollment strategy
• Conduct weekly status meetings with internal staff
• Resolve customer inquiries and complaints.
• Create collateral sales material for onsite sales staff.
• Manage enrollments using Benefits Admin software.

Qualifications:

• Previous experience managing group benefits book of business
• Familiarity with Employee Navigator, Selerix and/or EASE is a plus.
• Ability to build rapport with clients.
• Deadline and detail oriented.
• Creativity and a desire to improve processes and results.
• Must be proficient in Microsoft excel and Microsoft Word.
• Licensure or experience in Health/Life insurance.
• Spanish speaking is a plus
• Conflict resolution skills.
• Must possess strong customer orientation and focus.
• Ability to take direction from senior managers and work independently and proactively.
• Must maintain integrity, courtesy and respect while interacting with clients and co-workers.
• Must be flexible and able to adapt to changing situations. 
• Must learn quickly and think creatively. 
• Must be able to communicate effectively using both verbal and written skills. 
• Ability to work in a team environment.