Client Services and Data Management Specialist

Inwood (Hybrid Possible)

$50,000 - $65,000

Our client is a leading provider of credit card reward and travel concierge services, business advisory solutions, and consumer offerings. Our client is seeking a meticulous and organized Inventory and Operations Coordinator to accurately manage client data and provide operational support to our team. In this role, you will play an instrumental part in maintaining data integrity, resolving issues efficiently, and collaborating across departments to deliver an exceptional client experience.

Responsibilities:

• Accurately log, verify, update and maintain client account records
• Collect additional details from clients as needed to update account information
• Troubleshoot and resolve data entry and account logging matters promptly
• Liaise with sales and fulfillment teams to address client inquiries and provide support
• Communicate with internal teams and external partners to clarify data needs
• Participate in meetings and contribute ideas to enhance processes
• Provide administrative assistance including preparing reports and presentations
• Document and maintain standard operating procedures for data management



Qualifications:

• Exceptional eye for detail with the ability to identify and correct errors quickly
• Proficiency in Microsoft Office Suite (Excel, Word, etc.) and Google Spreadsheets
• Strong problem-solving abilities to troubleshoot issues and prioritize urgent matters
• Excellent organizational skills and ability to multitask effectively
• Outstanding verbal and written communication skills
• Collaborative team player with the ability to build relationships
• High integrity when handling sensitive information and commitment to confidentiality