Collections Specialist

$50,000 - $70,000

Lawrence, NY

our client, a reputable law firm, is seeking an experienced and driven Collections Specialist to join our team. This role is responsible for managing the firm's collections efforts and ensuring timely payment of invoices and accounts receivable.

Responsibilities:

• Review and monitor client accounts to identify outstanding balances and delinquent payments
• Contact clients via phone, email, and written correspondence to collect on overdue invoices
• Negotiate payment plans and settlements when appropriate
• Maintain detailed records of all collection efforts and communication
• Collaborate with attorneys to determine next steps for unresolved matters
• Prepare and issue demand letters and legal notices as needed
• Stay current on applicable collections laws and regulations
• Provide excellent client service while professionally representing the law firm

Requirements:

• Proven experience in collections, preferably in a legal or professional services environment
• Strong negotiation, communication, and interpersonal skills
• Ability to build rapport and handle difficult conversations with tact
• Keen attention to detail and record-keeping abilities
• Proficiency with MS Office and collections management software
• Problem-solving skills and ability to exercise sound judgment
• Unwavering professionalism and commitment to ethical conduct
• Associate's degree or higher in a relevant field preferred

Experience in similar field needed