Chief Quality Officer - OPWDD Industry

Brooklyn or Monsey

$175,000 - $200,000

Chief Quality Officer plays a pivotal role in advancing the organization's mission and vision by leading Continuous Quality Improvement initiatives. This position is responsible for driving quality, patient safety, and risk management programs with a strong focus on clinical care, performance measures, and individual satisfaction. The CQO ensures compliance with regulatory standards and fosters a culture of safety and excellence. The CQO collaborates closely with the Leadership Team and department heads to enhance client care through data-informed strategies and continuous process improvements. By leveraging health information technology and robust data systems, the CQO ensures accurate reporting and implementation of evidence-based practices. The role also involves providing oversight of the CQI committees, development of relevant policies, and communication of progress to staff, leadership, and the Board, all aimed at improving operational efficiency and achieving superior service outcomes.

Responsibilities:

• Oversees the development, implementation, and Quality Management Strategy, focusing on clinical care, performance measures, and individual satisfaction.
• Oversees the provision of administrative leadership for system-wide quality programs, focusing efforts on processes which improve outcomes in patient safety and clinical quality.
• Oversees the development and implementation of processes that ensure that CCOs meet and exceed quality assurance and improvement standards
• Responsible for oversight of planning and implementing quality policies, programs, and initiatives.
• Identifies and sets appropriate quality standards and parameters in accordance with OPWDD and the company's requirements.
• Oversees the development and promotion of quality-based initiatives and the Quality Management Plan.
• Reviews agency wide data to monitor performance trends, support quality improvement initiatives, and evaluate outcomes, utilizing insights from various departments
• Collaborates with various departments to address process improvements and resolve identified quality concerns.
• Evaluates organization data and patient care data to ensure that care is provided in accordance with clinical guidelines, regulatory compliance and organizational standards.
• Communicate the progress of quality improvement initiatives to the company’s staff, Leadership Team, and Board.
• Oversees the Quality Committee, ensuring initiatives are current, focused, and aligned with external regulations.
• Provide leadership for CQI-related policy development and continuous process improvements in the organization’s core functions.
• Develop a system to analyze and evaluate the root cause(s) of quality and process discrepancies; extract, collate, and analyze data to drive sound business decisions.
• Drives the development, implementation and maintenance of timely outcome tracking, program evaluation activities and systemic procedures.
• Lead risk management initiatives, including strategic oversight of incident and client grievance report and response activities.
• Conduct root cause analysis, failure mode effects analysis, and evaluate the effectiveness of process changes.
• Oversees the training of CQI plans and processes to agency staff.
• Participates in mandatory staff meetings
• Performs other duties as assigned

Qualifications:

• Master’s degree in Healthcare Administration, Public Health, Nursing, or a related field.
• Experience and License Requirements:
• Minimum of 10 years experience in healthcare quality improvement, risk management, or related field
• At least 5 years in a leadership role overseeing quality improvement programs, preferably in a healthcare or social services setting.
• Minimum of 5 years’ experience working in care management in the ID/DD field.
• Minimum of 5 years’ experience in OPWDD quality assurance and compliance, preferred
• Familiarity with OPWDD, CMS, and DOH regulations.
• Excellent communication and leadership skills to effectively guide and influence staff at all levels.
• In-depth understanding of OPWDD, DOH, and other relevant state and federal healthcare regulations.
• Experience ensuring compliance with accreditation standards and regulatory requirements.
• Proficiency in health information technology, data reporting tools, and systems used for quality improvement and performance monitoring.
• Strong analytical skills with the ability to utilize advanced data analysis techniques to identify trends and areas for improvement.
• Ability to work collaboratively with multidisciplinary teams, including clinical and non-clinical staff.