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Legal Intake Specialist - 1691253
Knoxville, TN
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Intake Specialist


$15+ an hour DOE

Knoxville, TN

A rapidly growing law practice is seeking a part-time Intake Specialist to join our team! You will be provided the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. The ideal candidate will have a passion to grow within the firm. If you have prior customer service experience, great communication skills, and a passion for helping others, I would love to hear from you. 



$15+ an hour DOE


An Intake Specialist will be Responsible for:


  • Evaluating prospective client inquiries and phone calls, analyzing their case fit, and making sure they feel seen and heard.
  • Setting appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload.
  • Supervising new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently.
  • Working with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases.
  • Performing miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency.

Intake Specialist will excel with:


  • Fluent in Spanish and English speaking and writing would be a plus but not required
  • Previous customer service or sales experience preferred
  • Possessing outstanding communication skills and a sense of empathy
  • Experience with Case Management Software is a plus
  • Proficiency with Microsoft Office products, especially Microsoft Excel
  • Solid data entry, spreadsheet management, and computer skills
  • Work schedule Tuesday & Thursday's 
  • $$15+ hour DOE
  • Potential bonus opportunities
  • Working with a tight-knit team that will provide resources to help you achieve your potential.


Must be authorized to work in the United States without sponsorship

This Company uses E-Verify to confirm identity and employment eligibility


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