Service Technician

$28.00-$40.00

Travel within 2 hour radius.

A market leader in the industrial and life science compressed air and vacuum systems in the Northeast is looking for a Service Technician to join their growing team! The Service Technician will travel to customer sites for to perform maintenance and repairs on company equipment.

The Service Technician will be responsible for

·      Supporting the sales staff in servicing company equipment

·      Installing new equipment at customer sites

·      Working outside on and have clear vision as well as the ability to lift 50 lbs. occasionally and climb and work on ladders and scaffolding

·      Performing preventive annual and semiannual maintenance, troubleshooting, emergency repairs, and service of equipment for customers at the customer site

·      Carefully and accurately documenting all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future

·      Maintaining excellent customer service and customer satisfaction

·      Preparing timesheets, service reports and installation forms, timely and accurately

·      Accurately tracking expenses and completing expense reports in a timely manner

·      Communicating with customers to troubleshoot their needs

·      Ability to work overtime as required by workload and customer necessity

·      Other duties as assigned by management

The Service Technician will be rewarded with:

·      $28.00-$35.00 Hourly Pay

·      Company Service Truck

·      Comprehensive benefits available

o  Medical

o  Dental

o  Vision

·      Flex Spending account

·      Employee stock ownership

·      15 PTO days

·      Tuition Reimbursement

The Service Technician will excel with:

·      Will have a High School Diploma or equivalent

·      2-4 years’ experience in field

·      Strong Mechanical Aptitude and Critical thinking skills

·      Preference for compressed air

·      Valid License and Good Driving record

·      Proficient in Microsoft Office (Word, Excel, Outlook)

·      Proficient in reading and comprehending technical information as presented in equipment manuals or in electronic media

·      Ability to accurately document technical data in terms of the steps taken to resolve equipment and product issues

·      Ability to communicate technical issues as well as the steps taken to resolve those issues with the company corporate office

·      Proven customer service skills with a primary focus on customer relationships

·      Excellent verbal and written communication skills

·      Must be able to work effectively with minimal supervision

·      Resourceful; able to discern who to call for assistance based on the technical situation at hand

·      Must have excellent time management skills

·      Ability to work alone with own tools, but company can furnish 

Must be authorized to work in the United States without sponsorship

This Company uses E-Verify to confirm identity and employment eligibility