Monitor service delivery queues and respond to inquiries.
Resolve and handle payroll issues proactively.
Research customer questions independently in order to provide solutions.
Monitor payroll interfaces, identify irregularities, and assist in their resolution.
Perform Payroll Processing for Domestic, International, Expatriate, Stock, and Relocation Employees.
Perform time entry validation and variance analysis.
Confirm and validate all payroll information, including deductions, taxes, and discrepancies.
Identifies opportunities for transaction entry and process optimization.
Plays a crucial part in payroll projects and leads implementations of optimization.
Provide internal and external audits with data, reports, and supporting documentation.
Work with internal and external partners on all initiatives and engagements relating to payroll.
Assists with system testing and updates.
Assign extra tasks for assistance and support.
Qualifications
Minimum of five years' experience in Payroll, Accounting, or a similar field is required.
Self-motivated, high-energy individual with exceptional time and project management skills.
Utilization of pivot tables, v-lookups, graphs, and charts in Excel.
Multi-state union and non-union with year-end/federal/state/local tax experience
Excellent problem-solving and judgment abilities, as well as meticulousness and precision.
Excellence-oriented, goal-oriented, self-motivated, organized, and capable of juggling multiple responsibilities.
Continuously look for ways to improve, and be willing to assist wherever it is required.
Able to work effectively with team members and third-party vendors.
Strong feeling of responsibility and the capacity to work with minimal oversight, Strong understanding of financial controls and adherence to laws and procedures.
Strong prioritization and time management skills.
Strong knowledge of deductions, garnishments, and taxes.
Knowledge of the HIPAA and FLSA requirements.
Excellent teamwork and communication abilities.
Preferred Qualifications
Experience with Workday HCM, ADP GlobalView, ADP Streamline, and SAP.
Payroll certification.
Bachelor's degree in business administration/finance or accounting preferred.
Bilingual, either in English and Spanish or in English and German.