What do we do? We get your resume seen, prepare you for the interview, and get you a job offer! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have helped thousands of candidates around the country get their foot-in-the-door at top credit unions and we are most proud of our high placement rate! Thank you for considering the following position in your job search!

We are currently seeking an experienced Member Solutions Representative for a credit union located in Vacaville, CA!

Type: Full-time, temp-to-hire

Pay: $19/hr

Branch hours: Monday – Friday: 9:00am – 5:00pm or a shift close to that

Responsibilities:

• Process deposits, withdrawals, transfers, and loan payments.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with Teller Summary report.
• Explains, promotes, or sells Credit Union products or services (teller checks, money orders, gift cards, etc.)
• Assists members with opening and closing accounts. Opens secondary accounts such as Holiday, Share Certificate, etc.
• Assists as a dual custodian for verification of the vault, teller cash dispenser/recycler (TCR), and automated teller machine (ATM).
• Removes and processes deposits from, and counts and balances cash in, ATM, night depository and mail.
• Updates member information such as change of addresses and phone numbers, following credit union procedures and compliance standards.
• Answer member’s questions regarding, but not limited to, Online Banking, Bill Payer, stop payment requests, hold on uncollected funds, deposits, withdrawals, and fees. Investigate and/or correct any errors as needed.
• Assists members with Visa Check Cards orders and inquiries.
• Assist members with general Lending questions. Helps member complete loan application and refers to lending staff for decision. May disburse and fund certain loan applications.
• Executes wire transfer of funds.
• Completes account verification forms such as verification of deposit, third party letters, and miscellaneous Back Office tasks.

Requirements:

• 2 years of recent cash-handling
• Applicants for this position should possess strong interpersonal skills, demonstrating an outgoing and extroverted demeanor
• Ability to work in a team environment
• Demonstrate ability to handle a variety of customer requests including difficult customer situations