What do we do? We get your resume seen, prepare you for the interview, and get you a job offer! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have helped thousands of candidates around the country get their foot-in-the-door at top credit unions and we are most proud of our high placement rate! Thank you for considering the following position in your job search!

We are currently seeking an experienced Call Center Representative for a credit union located in Burbank, CA!

Type: Temp-to-hire (hiring period as early as 15 weeks, once hired credit union offers excellent benefits)

Pay: $20/hr

Full-time Schedule: Candidates must be available to work Monday - Friday: 7:15am - 5:00pm

Start Date: Monday, 9/9/2024

Responsibilities:

• Provide customer support over the phone in a call center environment
• Perform member/customer transactions on checking and savings accounts and process payments, etc.
• Ability to focus on and resolve customers issue’s
• Ability to maintain a calm, professional demeanor when faced with high demand/ high volume workloads

Requirements:

• 1 year of proven credit union or bank experience
• Previous experience in using the following system: OSI (Open Solutions) or DNA (Fiserv) preferred
• Demonstrated ability of handling a variety of customer requests including difficult customer situations
• Possess an enthusiastic and professional attitude
• Effective problem solving
• Excellent written and verbal communication skill