What do we do? We get your resume seen, prepare you for the interview, and get you a job offer! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have helped thousands of candidates around the country get their foot-in-the-door at top credit unions and we are most proud of our high placement rate! Thank you for considering the following position in your job search!

We are currently seeking an experienced Call Center Specialist II for a credit union located in Los Angeles, CA!

Type: Full-time, temporary (3-4 months)

Pay: $25/hr

Branch hours: Monday – Friday: 9:00am – 6:00pm

Responsibilities:

• Provide customer support over the phone in a call center environment
• Perform member/customer transactions on checking and savings accounts and process payments, etc.
• Ability to focus on and resolve customers issue’s
• Ability to maintain a calm, professional demeanor when faced with high demand/ high volume workloads

Requirements:

• 2 years of call center experience within a credit union or bank
• Previous experience opening new accounts and taking consumer loan applications required
• Symitar experience preferred
• Demonstrated ability to handle a variety of customer requests including difficult customer situations
• Possess an enthusiastic and professional attitude
• Excellent written and verbal communication skill