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Hygiene Recall/Treatment Plan Coordinator/Phone backup/Billing and Posting
Shelby Twp, MI
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Main duties responsibilities:


  • Capture Calls (Phone backup catching any missed calls for the office)
  • Fill schedule
  • Hygiene Reactivation
  • Treatment coordinator/treatment plans without appointment list
  • Billing and posting coverage for 1 week 4 times a year
  • Steady production (slowly increase duties and responsibilities)


Schedule: Hygiene Reactivation/calling evenings to fill doctor's schedule Tues, Wed, and Fri evenings 2:00 p.m. - 5:00 p.m. EST (then more hours added as results are obtained. After 30-90 days, there is potential for 20-25 hours/week then more hours added as results are obtained) Some flexibility for the right candidate


Salary: $17-$24/hour


Our ideal candidate


  • Dentrix experience is REQUIRED
  • Office Manager experience is advantageous
  • 5+ years of dental experience REQUIRED
  • Insurance submission experience
  • Someone that understands the value/dichotomy of scheduling
  • Great customer service skills
  • Great and positive attitude (polite and friendly)
  • Punctual and excellent attendance record
  • Willing to learn and takes instruction well
  • Excellent communication skills
  • Proficient with computers
  • Great organizational skills
  • Time management Skills
  • Marketing skills
  • Great attention to detail
  • Great at multitasking
  • Professional
  • Efficient
  • Understands the process
  • Values good organization and always prepared
  • Self-sufficient and productive
  • Enthusiastic and passionate about dental
  • Listening, knowing and understanding our patient's needs
  • Able to improve patient experience
  • Makes recommendations on where they can add more revenue
  • Able to act as a virtual Office Manager


Practice Description


  • 1 Doctor
  • 5 operatories
  • 5 total number of staff




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