(Job schedule subject to change)

Main duties responsibilities

• Phone coverage/answering phones (Mondays and Fridays the office has nobody to answer phones - office also offers phone training for all team members)
• Scheduling/booking new patients
• Responding to patient's calls/texts
• Reactivating Hygiene Recare/unscheduled recare (send recare reminders to patients at the 6-months or 1-year mark)
• Confirming appointments
• Responding to Google reviews
• Marketing

Schedule:

• Monday 8:00 a.m. - 2:00 p.m.
• Friday 7:00 a.m. - 4:00 p.m.
• Tuesday, Wednesday, Thursday 4:00 p.m. - 7:00 p.m. CST (for answering phones during peak call times at end of day)
• Some flexibility

Salary: $20-$24/hour

Our ideal candidate

• 2+ years of dental front office and scheduling experience REQUIRED!
• Open Dental experience is REQUIRED!
• Dental Intel experience is advantageous (office utilizes this for text/email)
• Excellent phone skills
• Experienced scheduler
• Great customer service
• Great attention to detail (detail-oriented)
• Punctual and excellent attendance record
• Confidentiality
• Willing to learn and takes instruction well
• Excellent/clear communication skills (maintaining a professional and respectful tone in all communications and excellent written communication skills)
• Strong organizational skills and always prepared
• Great at multi-tasking
• Proficient with computers
• Time management Skills
• Dedicated
• Professional
• Adaptable
• Friendly and responsive with patients
• Positive
• Open to receiving and providing feedback
• Self-sufficient and productive
• Enthusiastic and passionate about dental
• Able to work smoothly with different personalities
• Bubbly personality

Practice Description

• 1 doctor
• 4 operatories
• 5 total staff members

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