(Schedule subject to change)

Main duties and responsibilities:

• Answering phones
• Scheduling appointments
• Insurance verification
• Insurance breakdowns
• Filling schedule
• Answering phones (gathering data from patients)
• New patient coordinator
• Getting more reviews from patients

Schedule: 

• 25 hours/week
• Mon and Weds 7:30 a.m. - 5:30 p.m. and Fri 8:00 a.m. - 4:00 p.m.
• EST time zone
• Potential for full-time

Salary: $23-$29/hour

Our ideal candidate

• Open Dental experience is REQUIRED!
• 5+ years of dental and insurance verification experience REQUIRED
• Pedo (and pedo scheduling) experience is REQUIRED!
• Insurance submission experience
• Experience with PPO insurance
• Local MED experience is advantageous (used for online scheduling)
• Modento experience is advantageous (used for new patient paperwork)
• Tech savvy
• Great (proficient) customer service skills
• Great and positive attitude (polite and friendly, happy, welcoming, polite, patient, and have an empathetic voice for incoming calls - sunshine on the phone - proper phone etiquette)
• Patient oriented
• Great listener
• Punctual and excellent attendance record
• Willing to learn and takes instruction well
• Excellent communication skills (great at talking with patients)
• Proficient with computers (tech savvy)
• Time management Skills
• Great attention to detail (detail-oriented)
• Great at multitasking
• Professional
• Efficient
• Problem Solver
• Consistency
• Stability
• Accommodating
• High energy
• Motivated
• Dedicated to the office
• Understands the process
• Flexible
• Values good organization and always prepared
• Self-sufficient and productive
• Willingness to collaborate (works wonderfully with a team)
• Enthusiastic and passionate about dental
• Listening, knowing and understanding our patient's needs (always goes above and beyond to try and help patients as much as possible - able to improve patient experience as well as help office to maintain high quality patient experience)
• IV sedation done in office (anesthesiologist comes into the office)

Practice Description

• 1 Doctor
• 5 operatories
• 3 total number of staff

As part of our typical recruiting process, from time to time, we may contact you regarding positions that we feel are a good fit for you or engage with you during the recruiting process via SMS text message. Message and data rates may apply, depending on your mobile phone service plan. At any time, you can get more help by replying HELP to these texts, or you can opt-out completely by replying STOP. Our Terms of Service are available at https://www.swissmonkey.io/ and our Privacy Policy can be found at https://www.swissmonkey.io/. By applying to this job, you are providing consent to receive SMS messaging from Swiss Monkey and standard text, or data messaging rates may apply.