Main duties and responsibilities:

• Billing (for all 5 providers)
• Eligibility for all scheduled patients - Verifying insurance for every patient on schedule 2 days in advance for the MONTH OF. Upon verifying, team member must update the remaining maximums and deductible for the patient (update coverage tables %). Team member MUST check to make sure the patient is eligible for the services they are coming in for (EX: Ok for X-rays, Perio maintenance, prophy, etc...) OFFICE DOES NOT WANT TEAM MEMBER USING THE QUICK CHECK ELIGIBILITY FEATURE.
• Following up on outstanding/unresolved/backdated insurance claims - 90, 60, 30 days (between both offices, there is currently $400,000 that needs to be recouped - 2nd location is Dentures only)
• Sending claims at the end of the day (and insurance follow up,) including any attachments on the claims that require them
• Scheduling Recall (Following up on patient's due for recall appointments)
• Scheduling (Getting patients on the schedule for overdue recall/overdue treatments)

Schedule: 5-6 hours/day between the office hours of Mon - Thurs 8:00 a.m. - 4:00 p.m. (PST)

Salary: $22-$27/hour

Our ideal candidate

• 4+ years of dental front office experience REQUIRED!
• Dentrix Ascend experience is REQUIRED!
• Insurance and billing experience/knowledge REQUIRED!
• Knowledge of posting claims and scheduling REQUIRED!
• Denture experience or knowledge of dentures and denturists is advantageous (billing, etc... is very different)
• PPO Knowledge
• Punctual and excellent attendance record
• Confidentiality
• Willing to learn and takes instruction well (adaptable)
• Good communication skills (friendly with patients)
• Great attention to detail (detail-oriented)
• Great at multi-tasking
• Proficient with computers
• Time management Skills
• Professional
• Values good organization and always prepared
• Self-sufficient and productive (self-motivated)
• Task Driven
• Enthusiastic and passionate about dental
• Able to work smoothly with different personalities
• Easy going
• Accurate estimates
• Dependable

Practice Description

• 4 doctors
• 10 operatories
• 17 total number of staff

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