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Virtual Front Office Team Member
Woodbridge, VA
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Main duties responsibilities:


  • Schedule patient appointments
  • Answering phone calls
  • Confirming appointments
  • Scan documents into POS
  • Enter in patient's insurance plans
  • Breakdowns
  • Coverage tables
  • Maximums
  • Deductibles
  • Assigning fee schedules (which can differ depending on the provider)
  • Submit insurance claims and predeterminations
  • Enter in EOB (insurance payments)
  • Billing
  • Communicate with assigned team member from primary office (this particular office as of today only sees patients 3x out of the month)
  • Helping out at doctor's endodontic practice when needed


Schedule: Monday - Thursday 9:00 a.m. - 3:00 p.m. Fridays 9:00 a.m. - 2:00 p.m. EST (some flexibility)


Salary: $17-$26/hour


Our ideal candidate


  • Dentrix experience is REQUIRED
  • Dentrix Ascend experience is advantageous
  • Bilingual (Spanish speaking) is advantageous as the practice has a large Spanish speaking patient base
  • 5+ years of dental billing experience REQUIRED
  • Strong Insurance and Billing knowledge and experience
  • Great customer service skills
  • Great and positive attitude (polite and friendly)
  • Punctual and excellent attendance record
  • Willing to learn and takes instruction well
  • Excellent communication skills
  • Proficient with computers
  • Great organizational skills
  • Time management Skills
  • Great attention to detail
  • Great at multitasking
  • Professional
  • Efficient
  • Understands the process
  • Values good organization and always prepared
  • Self-sufficient and productive
  • Enthusiastic and passionate about dental
  • Listening, knowing and understanding our patient's needs


Practice Description


  • 9 Doctors
  • 15 operatories
  • 38 total number of staff




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