JOB SUMMARY: Manages the RFQ, NPI and CPPT process for all assigned programs. Administers contracts, manages cross-functional launch teams and maintains action item lists and NPI checklists. Assesses critical areas of concern and recommends steps to resolve problems.

ESSENTIAL FUNCTIONS (Reasonable accommodations may be made to enable individuals with disabilities JOB SUMMARY: Manages the RFQ, NPI and CPPT process for all assigned programs. Administers contracts, to perform the essential functions.)

·       JOB SUMMARY: Manages the RFQ, NPI and CPPT process for all assigned programs. Administers contracts, manages cross-functional launch teams and maintains action item lists and NPI checklists. Assesses critical areas of concern

·       JOB SUMMARY: Manages the RFQ, NPI and CPPT process for all assigned programs. Administers contracts,

·       Manages multiple quotes and the Request for Quote (RFQ) process with a fundamental understanding of the customer’s business needs and our sales process. Utilizes a conceptual understanding of incremental margin, fixed/variable cost, absorption, and departmental rate determination.

·       Manages, communicates and makes recommendations to improve the New Product Introduction (NPI) and Customer Produced Product Transfer (CPPT) process on assigned programs. Assesses risk, develops solutions, implements change and communicates responsibilities across organization.

·       Understands roles of functional departments, targets potential areas of concern and communicates issues to upper management.

·       Administers assigned contracts, communicates customer concerns, and recommends solutions.

·       Assesses and adapts the company’s business model to align with the customer’s business model.

·       Forms and manages cross-functional launch teams and drives regular team meetings to review progress. Generates and tracks cross-functional action item list and NPI checklist item archive.

·       Maintains cash flow, program timeline, resource and milestone charts.

·       Generates, maintains and publishes weekly reports on cost, quality and delivery.

·       Communicates complex business and technical matters to all levels of the organization in report and action form.

·       Develops and ensures adherence to project and program budgets.

·       Organizes project-related activities and communications among departments, customers, vendors and the community.

·       Participates with other senior managers in establishing strategic organizational plans and objectives.

·       Directs the activities of CFT and is responsible for planning, budgeting, and maintaining costs for a broad functional area.

·       Interacts regularly with executives, customers and outside regulatory agencies.

·       Drives strategies to deliver customer requirements and recommend KeyTronicEMS capabilities in manufacturing and engineering services.

·       Reviews aggregate program proposals or plan to determine time frame, funding requirements, asset management, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.

·       High level contact for negotiations with customer on all contracts, pricing and other business items. Maybe come the primary contact for new or critical customer programs.

·       Other assignments as designated by management.

·       Comply with all company policies and Quality System documents.

·       Follow all ESD policies and procedures

OTHER FUNCTIONS 

·       Attends meetings as needed to support organization activity.

·       Interfaces with customers, purchasing and program managers as required.

·       Performs other duties, as assigned, to achieve corporate and departmental objectives.

SUPERVISION GIVEN/RECEIVED 

Is supervised by the Plant Manager.  

MINIMUM QUALIFICATIONS 

·       Bachelor's degree in Engineering, Business Management, or related fields of study.

·       Seven (7) years of experience in manufacturing, automated manufacturing or any other highly regulated industry.

·       Experience managing customer satisfaction as well as managing the Customer Satisfaction Survey collection and related reviews and corrective actions.

·       Experience with reviewing high-level program reports and presentations for management, customers and others stakeholders.

·       Participates in Profit and Loss (P&L) analysis, responsible for tracking relevant metrics and drive action items based on results.

·       Knowledge of cost accounting and proficiency in managing to timelines.

·       At least five years of experience in cross-functional project management (in two or more organizations); or equivalent combination of education and experience.

·       Ability to clearly communicate and document communications both verbally and in written form. 

·       Ability to effectively present information and respond to questions from small groups of managers, engineers, clients and customers.

·       Applied business and economic analysis.

·       Ability to define problems, collect data, establish facts, and draw valid conclusions.  

·       Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

·       Ability to operate a computer and be proficient with Microsoft Word, Excel, and Project for managing reports. 

·       Must possess a fundamental understanding of the business practice from the sales process through production.

·       Must be able to travel as required

PREFERRED QUALIFICATIONS 

• Ten (10) years of experience in manufacturing, automated manufacturing or any other highly regulated industry.
• Knowledge of materials procurement
• Master’s degree in business
• Must have a strong technical background.
• Experience in Contract Manufacturing and EMS industry desired.

PHYSICAL DEMANDS The employee is regularly required to sit; use hands and fingers, handle or feel objects, talk, hear, and see.  The employee must occasionally lift and/or move up to 50 pounds, stand, walk, climb, balance, stoop, kneel, crouch, crawl, or reach with hands and arms.  The environment is fast-paced; time pressured, and requires accuracy.  The employee will regularly multi-task between projects, be required to move throughout the office building, and effectively communicate. The normal environment is quiet and typical of an open cubical setting with some areas that may be louder at times.

The statements on this job description are intended to describe the general nature and level of work being performed by incumbents. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by all incumbents, and all job descriptions are subject to change to accommodate business necessity. In support of KeyTronicEMS’ goals some incumbents may perform other duties as assigned.  In addition, all KeyTronicEMS employees are expected to:

·       Promote teamwork and cooperative effort

·       Help train and give guidance to other KeyTronicEMS employees

·       Maintain a clean, safe, and unobstructed work area

·       Provide customers with the highest quality of products and service

·       Understand and apply appropriate quality improvement processes

KeyTronicEMS is an EOE/M/W/VET/Disabilities employer.

TRAINING REQUIREMENTS

·       ESD Video and Test

·       ELECTROSTATIC DISCHARGE CONTROL

·       HANDLING ELECTRONIC ASSEMBLIES

·       CALIBRATION VERIFICATION (MANUFACTURING)

·       LEAD EXPOSURE

·       EVACUATION PLAN/FIRE/BOMB THREAT/TORNADO

·       OSHA SAFETY DATA SHEET TRAINING VIDEO & TEST

·       OSHA GHS TRAINING VIDEO & TEST

·       SAFETY AWARENESS OF OSHA POLICIES

·       PORTABLE LADDER SAFETY

·       LUNCH TIME POWER DOWN OF SCOPES/HALO LIGHTS

·       5S PROCEDURE

·       ENVIRONMENTAL POLICY

·       ROUTER SIGNOFF

·       WIP TRACKING SYSTEM IN PRODUCTION

·       PROCESS WORK INSTRUCTIONS

·       SHELF-LIFE ITEMS HANDLING

·       DELETION SHEET

·       ITAR

·       ISO 14001:2015

·       ISO 9001 EMPLOYEE INTRODUCTION

• ARKANSAS DOCUMENT CONTROL PROCEDURE
• CONTROL OF QUALITY RECORDS
• QUOTING AND CONTRACT REVIEW
• NEW PRODUCT INTRODUCTION
• QUOTING AND PROPOSALS PROCEDURE
• PRODUCTION PLANNING
• SHIPPING TICKET PROCEDURE
• VALIDATION OF PRODUCTION PROCESSES
• SCRAP TICKET PROCEDURE
• EVACUATION PLAN
• RMA IN CMS
• OSHA SAFETY DATA SHEET TRAINING
• CUSTOMER SATISFACTION
• BENEFITS ORIENTATION (NEW HIRE)
• COMPLETING AN ABSENTEE/PTO FORM
• NON-STANDARD MATERIAL REQUISITION
• STORAGE OF PAPER RECORDS
• CHANGES TO MASTER SCHEDULE REPORT
• AMENDMENT TO CONTRACT (ECOS)
• CMS ORDER ENTRY
• AR MANAGEMENT SYSTEM POLICY MANUAL SUP.
• TRANSFERRING CUSTOMER PRODUCT
• QUALITY SYSTEM DOCUMENTATION
• TOOLING MANAGEMENT
• ERROR PROOFING PROCEDURE
• CORPORATE CORRECTIVE AND PREVENTIVE
• MUTUAL NON-DISCLOSURE AGREEMENT