The Freight Forwarder works closely with clients and internal team members in this key role which is the crux of our business. we are always in search of top talent. In order to be successful in this role you will need to:
Effectively schedule ocean and/or air bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments
Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements
Process data through the Company’s system and obtain consular releases as well as other government agency releases as appropriate
Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility
Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc.
In addition to basic math, be able to analyze numerical data, understand components and relationships, find patterns and draw conclusions
Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents
Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc.
Qualifications:
Freight Forwarding experience preferred
Prior use of CargoWise One a definite plus
Three years of experience in a role involving extensive client contact required
Computer skills, including frequent prior use of MS Outlook, Excel and Word
Excellent math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessary
Familiarity with domestic and international geography including countries and major cities
Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action
Ability to be highly productive while keeping cool under pressure
Excellent communication skills, both written and verbal